Fatmata Kamara Email & Phone Number

United States

Rockville, Maryland, United States

• Process membership and program refunds
• Assisting participants with the online registration portal to facilitate registration
• Managing the monthly billing process for memberships, registrations, rentals and camp
• Conduct ongoing review of outstanding balances with CFO and program staff to collect overdue payments.
• Serving as the customer service representative for program participants for program registration issues and special requests related to billing
• Updating records as appropriate including but not limited to phone numbers, e-mail addresses, mailing addresses, name corrections, credit card information, etc.

Shenzhen, Guangdong, China

• Screened incoming prospects through placement tests
• Integrated competencies, goals, and objectives into lesson plans
• Collaborated with co-teachers to collect and upload student progress
• Assisted students in preparing, organizing, and delivering successful oral presentations
• Displayed learning results through student performance in open lessons and parent meetings

Baltimore, Maryland Area

• Prepared correspondence and documents
• Performed clerical duties such as photocopying, transcribing, filing, and record keeping
• Answered phone in a professional manner, and transferred calls to appropriate employees
• Maintained security by following procedures, monitoring logbook, and issuing visitor badges
• Supported continuity by documenting and communicating actions, irregularities, and continuing needs
• Served visitors by greeting, welcoming and assisting them appropriately with a positive and upbeat attitude