Reynaldo Fat

Reynaldo Fat Email and Phone Number

Strategic people driver and leader, creating inclusive environments that empower teams that promote world-class experience and service. @ JPMorgan Chase & Co.
new york, new york, united states
Reynaldo Fat's Location
Metro Cebu, Philippines
About Reynaldo Fat

I have more than 17 years of BPO experience. I aid people in achieving their desired outcome. I find the human mind to be a curious asset, I believe that what drives people is the desire to progress. I help develop people by methods known to me intrinsically and externally.

Reynaldo Fat's Current Company Details
JPMorgan Chase & Co.

Jpmorgan Chase & Co.

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Strategic people driver and leader, creating inclusive environments that empower teams that promote world-class experience and service.
new york, new york, united states
Employees:
286575
Reynaldo Fat Work Experience Details
  • Jpmorgan Chase & Co.
    Support Specialist
    Jpmorgan Chase & Co. Dec 2022 - Present
  • Solo Funds
    Financial Analyst
    Solo Funds Sep 2021 - Sep 2022
    United States
    -Facilitated in accomplishing Loan requirements for end-users-Investing and projecting Investor and Lender financial decisions, auditing, and providing options to Lenders
  • Amazon
    Tech Support/Customer Service
    Amazon Jul 2019 - Jun 2021
    United States
    -Provided customer service support to Amazon Technology end-users through Phone, Chat, and Email.-Provided mentoring and higher support to Tech Representatives
  • Ace Airport Parking
    Va Team Manager
    Ace Airport Parking Jan 2019 - Oct 2019
    Australia
    -Coordinated with other Managers and Director to stay up-to-date with the business status-Checked the quality of service provided by the email and phone support representatives.
  • Convergys
    Technical Support Specialist Level 2
    Convergys Jun 2012 - Dec 2018
    Region Vii - Central Visayas, Philippines
    -Handled Tier1, Tier2, and Tier3 (Hotspot) Technical Support calls for a Major ISP Company in the US-Provided Customer Support, Troubleshooting for various home and office devices, and addressed Billing concerns
  • Convergys
    Recruitment Intern
    Convergys Jun 2013 - May 2014
    Region Vii - Central Visayas, Philippines
    -Administered exams and assisted in screening and interviews for applicants.
  • Kudo
    Quality Analyst / Team Leader
    Kudo Aug 2011 - Apr 2012
    Region Vii - Central Visayas, Philippines
    -Recorded, analyzed and Provided Quality Guidelines and monitoring to Phone, Chat, and E-mail support representatives-Calibrated with POC’s and Managers to help improve workflow-Supervised and coached multiple customer service support teams
  • Dynata
    Market Researcher
    Dynata Jul 2007 - Jul 2011
    Region Vii - Central Visayas, Philippines
    -Completed outbound calls to B2B and B2C clients-Documented respondent data for further analysis

Reynaldo Fat Education Details

Frequently Asked Questions about Reynaldo Fat

What company does Reynaldo Fat work for?

Reynaldo Fat works for Jpmorgan Chase & Co.

What is Reynaldo Fat's role at the current company?

Reynaldo Fat's current role is Strategic people driver and leader, creating inclusive environments that empower teams that promote world-class experience and service..

What schools did Reynaldo Fat attend?

Reynaldo Fat attended Southwestern University (Ph), Southwestern University (Ph).

Who are Reynaldo Fat's colleagues?

Reynaldo Fat's colleagues are Viviana Bravo, Snigdha Pandey, Paul Speckhals, Nathifa Rose, Bhupendra Turkar, Naveen Xavier, Mohammed Sarfaraz.

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