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Lucie Faucon is a Head of Sales at Orient Express Sailing Yachts. She possess expertise in marketing, vente, tourism, management, service client and 11 more skills. She is proficient in Spanish.
Orient Express Sailing Yachts
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Head Of SalesOrient Express Sailing YachtsParis, Fr
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Director Of SalesOrient Express Sailing YachtsParis, Fr
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Director Of SalesNew Luxury Hotel In London - Opening 2025 Sep 2024 - PresentLondon Area, United Kingdom
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Director Of SalesThe Cadogan, A Belmond Hotel May 2022 - Sep 2024London, United Kingdom -
Assistant Director Of SalesThe Cadogan, A Belmond Hotel Feb 2020 - May 2022London, United Kingdom
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Senior Sales Manager - LeisureMaybourne Hotel Group Mar 2019 - Feb 2020London, Greater London, United KingdomClaridge’s The Connaught The Berkeley -
Sales Manager - Luxury TravelThe Westbury Mayfair, A Luxury Collection Hotel, London Jul 2018 - Mar 2019London, Royaume-Uni -
Sales Manager, Group & Luxury SalesThe Westbury Mayfair, A Luxury Collection Hotel, London Apr 2017 - Mar 2019London, United KingdomMarriott International Luxury Brands
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Sales Executive, GroupsStarwood Hotels & Resorts Worldwide, Inc. May 2015 - Apr 2017Starwood Central London HotelsLooking after Groups for the 5 Starwood Hotels in central LondonThe W London Leicester Square / Sheraton Grand London Park Lane / Le Meridien Piccadilly / Aloft London ExCel / The Park Tower Knightsbridge, A Luxury Collection Hotel- Managing a portfolio of 30 UK Agencies and DMCs- Prospecting group business across Europe & China to drive leads into all 5 hotels- Attending Trade Shows (IBTM, IMEX, EXPO in China) and running Sales Calls within Europe -
Sales Assistant (Internship)Marriott International May 2014 - Oct 2014Event Booking Center In Marriott International Cluster In ParisLooking after Incentive and Leisure markets for the 12 Marriott Hotels in Paris (Renaissance, Marriott, AC Hotels, Courtyard). - Qualifying new requests and identifying customers needs - Sending quotations, working closely with Revenue Managers- Establishing commercial proposals and contracts- Negotiation (payment terms, room rate, complimentary policies...)- Up-selling and Cross-selling- Entering new requests into Opera- Following-up on the bookings and keeping records into the software- Supporting the team by issuing daily and monthly reportsGroup Reviews, Monitoring sales representatives' results on a daily basis to have an overview on their goal achievement / Issuing reports monthly of number of leads, turnover, conversion rate, reasons for unconfirmed bookings...- Participation and animation of team meetings -
Sales & Event Coordinator (Internship)Sofitel Luxury Hotels And Resorts Mar 2013 - Aug 2013Région De Strasbourg, France- Preparation of tailored proposals following customer specifications- Complete organization of events from confirmation to post-event follow-up- Solicit bids from service providers- Check all event arrangements prior the client arrival- Liaise closely with other departments to ensure smooth running of all events- Greet clients on arrival, ensure success of events and anticipate guest needs- Respond to complaints- Handle invoices and agency commissions -
Assistant To The General Manager & To The Human Ressources Manager (Internship)Ramada Plaza Hotel Aug 2012 - Feb 2013Nouméa, New Caledonia- Involved in recruiting hiring and training- Maintain and update HR Data Base and personnel files- Organize meetings for the Work Council, the Shop Steward, the Health & Safety Committee- Schedule appointments for the GM- Draft minutes of weekly Board meetings- Perform several clerical duties, having a deep knowledge of local employment and labor laws -
Sales Assistant & Receptionnist (Internship)Hôtel & Spa La Baronnie - Châteaux & Hôtels Collection May 2011 - Aug 2011Île De Ré - France- Participate in increasing brand awareness of a former guesthouse which has turned into a hotel in 2010- Conduct benchmarking analysis- Develop new strategies and promotional ideas- Contact partners to update hotel information (GDS, Tourism offices, tourist guides…)- Optimize online marketing- Develop customer loyalty- Welcome clients, manage bookings and deal with requests.
Lucie Faucon Skills
Lucie Faucon Education Details
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Master Of Business Administration (Mba) In International Luxury And Hospitality Management -
Master Of Science In Leisure & Tourism Management -
Diploma Of English For Academic Purpose
Frequently Asked Questions about Lucie Faucon
What company does Lucie Faucon work for?
Lucie Faucon works for Orient Express Sailing Yachts
What is Lucie Faucon's role at the current company?
Lucie Faucon's current role is Head of Sales.
What is Lucie Faucon's email address?
Lucie Faucon's email address is lu****@****els.com
What is Lucie Faucon's direct phone number?
Lucie Faucon's direct phone number is +4475427*****
What schools did Lucie Faucon attend?
Lucie Faucon attended Iemi-Cmh Academy, Paris, Esc Rennes School Of Business, Charles Darwin University.
What skills is Lucie Faucon known for?
Lucie Faucon has skills like Marketing, Vente, Tourism, Management, Service Client, Microsoft Office, Tourisme, Hospitality Industry, Gestion De Projet, Communication Marketing, Hospitality, English.
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