Joshua Faust Email & Phone Number

Berea, Ky, Us

Cincinnati, Ohio, United States

Cincinnati, Ohio, United States

Develop Business Intelligence solutions and reporting within the Sales and Operations team for our Hardware Solutions segmentConstruct visually stunning dashboards that communicate KPI's using Power Bi for Sales, Operations, Supply Chain, Customer Service, and Safety ReportingUtilize SQL, Microsoft M Code, Visual Basic, and Data Analysis Expressions to develop robust reporting through data modelingAutomate reporting tasks to improve cost savings, increase reporting accuracy, and contribute to overall profitability of the business segmentWork with multidimensional OLAP cubes and assist with conversion of reporting from OLAP structured legacy systems to Cloud Based solutions using Microsoft Azure in conjunction with the Business Intelligence unitCommunicate and coordinate with team members throughout the company, and spearhead company reporting initiatives

London, Kentucky

Manage customer accounts and provide merchandising solutions for Hillman product lines.Execute merchandise resets through coordinated effort and communication with the stores sales team.Develop and implement systems for inventory tracking utilizing Microsoft Office Suite and Power Bi.Utilize communication skills to negotiate premium merchandising locations for our product line.Provide training classes consisting of topics such as: Product knowledge, Operating key cutting machinery, stocking, inventory tracking, and merchandising to increase product awareness and sales.Promote the Hillman product line and manage all Hillman merchandising in our accounts by ordering products, providing cycle counts, executing plan-o-grams, and maintaining store sets.

Louisville, Kentucky Area

Developed and tracked the processes necessary to execute over 46 store closings and consolidations during our company’s largest acquisition to dateCoordinated the distribution of customer account records from closing stores to their consolidated counterparts resulting in a successful 90% account retentionOversaw the physical inventory of equipment assets in 576 company owned stores for a $6.4 million dollar re-branding projectOrganized and developed the basis of a companywide mystery shopping program, eliminating the need for employing exterior companies while providing on-site training in customer service to management trainees

Louisville, Kentucky Area

Lead the market in first quarter operational based sales resulting in 193% of Year to Date goals reached, $8,392 over previous year goals and $11,174 over the previous year’s 1st quarter salesExecuted contractor appreciation events such as Professional shows and vendor events to drive product awarenessRedesigned the store’s physical inventory layout to promote ergonomics and decrease the time needed to fill ordersScouted due to performance history to be reassigned to the Store Operations to help with our companies largest architectural coatings acquisition to date

Combs Building

Present at the Ubiquitous Learning Conference at the University of Illinois regarding research on internet based training in October, 2012Act as a liaise between Career Services and Dr. Karen Rudick regarding the S.T.A.R. training video implementationAssist Dr. Karen Rudick and Dr. Kathy Keltner regarding the S.T.A.R. internet training research paper; as well as Dr. Eric Meiners in Communication Studies research with the Incubator Classroom ProjectGather and organize survey data sets into spreadsheets for statistical analysisResearch academic databases and journals to compile information for write-upsProofread academic research prior to journal submissions for publishingProvide confidentiality of information collected from academic researchGenerate academic reports for future research submissions

Student Services

Associate Producer of the S.T.A.R. training demonstration video to aid students with behavioral based interview questionsRedeveloped the mock interviewing program to assess University Quality Enhancement Program (QEP) standards for Critical and Creative ThoughtTrained paraprofessionals in assessment of mock interviews for research purposesAssessed student resumes and cover letters for areas of improvementCorresponded between students and local businesses to aid in job recruitmentConducted mock interviews with students and provide critical feedbackMonitored student resume submissions to Career Services internal job posting boardHosted campus job fairs, located both on and off-campus such as the Spring Job Fair and the Qdoba-Career Services' Spring Kickoff

Lexington, Kentucky Area Store #3894

Accommodated elderly and disabled customers by providing any physical assistance necessary to aid with their shopping needsRecommended for new management positionsMediated between management and employees regarding product location and feature buildingConsulted with management and vendors concerning feature placing and price pointsProvided feedback on feature locations, item quantities, pre-counts, and price fixingMaintained customer satisfaction and professional appearance at all timesImproved sales by applying independently learned persuasion techniquesSolved problems which have influenced service, productivity, and efficiency of sales through the use of critical thinking and communication skills

London, Kentucky

Worked on a contract for the United States Census BureauConducted phone based interviews to gather Census DataRecommended to become a trainer for future contractsServed as a liaison between the Census Bureau and U.S. populationEnsured confidentiality of gathered data in accordance to Title 13 U.S. CodeMaintained a perfect quality assurance grade throughout job performance

Bachelor'S Degree, Communication Studies, 4.0

Activities and Societies: Phi Kappa Phi Honor Society; Golden Key Honor SocietyPresident’s List Award Recipient 2010 – 2012 Dean's List.

Associate Of Arts (A.A.), General Studies, 4.0

Activities and Societies: Phi Theta Kappa; Student Ambassador Program 2007 – 2009; Kentucky New-Cities and KCTCS Leadership Foundation.