About Me - I am a dedicated and results-driven Claims Adjuster with a strong background in marketing and management. With a Bachelor of Science in Marketing and Management from Iowa State University and a consistent presence on the Dean’s List, I have built a solid foundation in both analytical and creative problem-solving. My professional journey is marked by significant achievements in the insurance industry, complemented by hands-on experience in marketing and customer service roles.Professional Experience - Currently, I serve as a Claims Adjuster/Specialist at Grinnell Mutual, where I excel in investigating and evaluating claims, negotiating settlements, and authorizing payments. My role requires me to maintain meticulous documentation and deliver high-level service, leveraging my strong communication skills to ensure customer satisfaction.Career Highlights - Grinnell Mutual: As a Claims Adjuster, I have successfully managed a diverse portfolio of claims, consistently demonstrating my ability to make well-informed decisions and provide top-tier customer service. - Bank Midwest: During my tenure as a Retail Sales Associate, I contributed to sales initiatives, promoted banking services, and performed routine transactions, enhancing my expertise in financial services. - Marketing Internships: My internships at Bank Midwest and Iowa State Bank honed my skills in digital marketing, content creation, and event planning. I utilized tools like Google Analytics and HubSpot to optimize marketing strategies and drive customer engagement.Education & Certifications - Iowa State University: Bachelor of Science in Marketing and Management, GPA: 3.64/4.0 - Professional Certifications: Chartered Property Casualty Underwriter (CPCU), Associate in Claims (AIC), Associate in General Insurance (AINS), and Oklahoma Insurance License.Professional Skills - Claims Investigation & Evaluation - Customer Service Excellence - Digital Marketing & Analytics - Event Planning & Coordination - Leadership & MentorshipPersonal Interests - Beyond work, I stay active with outdoor activities like golfing and boating. I also love watching sports, whether it's live at the stadium or on TV.