Faustine Bridges Email & Phone Number

National Harbor, MD

• Anticipates and identifies business opportunities and challenges and responds with a profitable strategy that aligns with the overall business direction.
• Brainstorm ways to improve clients’ success and act as a consultative marketing manager that focuses on growing businesses by building client relationships.
• Researches and solicits confirmed citywide convention business that needs headquarter and overflow hotel blocks in the market.
• Delivers >15 monthly proposals and maintained hotels’ business opportunities throughout the customer lifecycle.
• Collaborated with Director of Group Strategy at 13 Hotels to develop pricing strategies in the local market to win market share and grow RevPAR.

• Held responsibilities for the strategic relationships with secondary/non-central buyers for securing new corporate accounts.
• Utilized marketing channels to drive market share and increased revenue by > $38M annually over four years.
• Cultivate and strengthened relationships with 112 clients’ accounts; Booked the largest and highest-valued leads to optimize account share.
• Exceeded annual revenue goals at 170% during tenure.
• Oversaw contract compliance including pricing and services level agreements, KPI compliance, and actual vs assumptions with clients.

Orlando World Center Marriott

• Implemented strategies to surpass revenue goals while growing margins against established KPIs.
• Lead 5 customer success coordinators on driving results; Received an Associate Engagement Survey of 100% at the Orlando World Center Marriott.
• Record of accomplishment in solicit and obtain RFPs for planning and execution of events
• Chairperson, Spirit to Serve Committee responsible for fundraising for chosen charities and coordinating all volunteer efforts in the Central Florida community on behalf of 1,400 Associates.
• Maintained an overall average of 151% to the goal during the tenure.

Seaworld Orlando

• Coordinated details of sales and marketing for events across multiple venues that included conferences, weddings, holiday parties, charity events, trade shows, corporate meetings and other events; Consistently exceeded.
• Developed roadmap for the sales of >50 – 10K patrons at SeaWorld Orlando, Discovery Cove and Aquatic for private corporate events; Partial clients list: Walmart, McDonald and Ace Hardware.
• Contributed to the sales missions of the Orlando Convention and Visitors Bureau by organizing and executing familiarization visits for clients.
• Represented SeaWorld Orlando Parks at National Trade Shows.
• Scheduled Monthly and Quarterly sales reviews.