Fausto Ramirez Email & Phone Number

Florida, United States

Miramar, Florida, United States

• Hired as General Manager (NRO) and promoted to Multi-Unit GM as more locations opened.• Oversaw 70+ associates, supervisors, AGMs and GMS.• Developed 5 team members to be hourly supervisors 2 hourly supervisors to AGM.• Increased annual revenue from $1.1 MM to $2.5 MM by focusing on community engagement: Visited local business, concerts, job fairs, flea markets, etc. and passed out coupons, samples and flyers.• Lowered food costs from 35% to 25% (company target is 30%) by reducing waste and correcting inventory and ordering. • Maintained labor cost to 21% against 25% target. • Customer service scores at 93+% for all three locations.• Became an integral part of meetings with Florida Panthers to get Huey Magoo’s signed as the official “Chicken Tender of the Team.” Discussed numbers and opened brick-and-mortar location onsite to sell during games and expand company exposure.• Responsibilities included scheduling and payroll, ordering & inventory management, P&L’s, customer service scores, health inspections, etc.

The general manager is responsible for the daily operations of the restaurant. Managing Huey Magoo's level of brand standards in all areas of operation; ensuring the highest quality products and services are delivered to our guests. They also take an integral part of introducing the brand to our newest brand partners. Always seeking to provide training and development opportunities for team members.• A Huey Magoo's GM is pro-active, involved, present, organized, energetic and a great listener. Leading a team of people, building relationships with guests and co-workers.• Train and develop team members, controlling food, paper, and labor costs, safety, guest and vendor relations, restaurant maintenance, and inventory management. This is a full-time position where the manager supervises the shifts and would be opening and closing the restaurant. GM is consistent with teaching the proven and current methods that make our restaurants successful and profitable every day. Driving excellence and producing bottom line results to the P&L is second only to being committed to the quality of the employee experience in our restaurant. This top profile, face-forward and exciting position demands a handcrafted fusion of professional acumen, organization, teaching skills, and creativity.

Weston, Florida, United States

The Manager performs and directs overall restaurant management. Directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained. Maintains standards of restaurant safety and security. Recruits staff and oversees training program. Responsible for inventory and money control systems – may establish inventory schedules. Responsible for local marketing initiatives – may contact prospective customers to promote sales. Maintains business records. Exceptional customer service is a major component of this position. Completes and posts the staff work schedules. Recruits, rewards and terminates staff as needed. Communicates changes of food preparations formulas, standards, etc. to staff. Ensures that all local and national health and food safety codes are maintained and company safety and security policy are followed. Maintains business records as outlined in the Subway® Operations Manual. Analyzes business records to increase sales. Supports local and national marketing initiatives. Identifies and contacts prospective customers to promote sales. Plans special events and promotions. Completes University of Subway® courses as directed.