Lead 10 customer success representatives to achieve the renewal and expansion goals of our clients in Canada, the US, Mexico, Brazil, SOLA ,NOLA, and Caribe

Lead 10 customer success professionals to achieve the business goals of our merchants in oure-wallet, to increase the transactions by 8% YoY in FY22, 10% in FY23 in our enterpriseclients and a renewal rate of 89% in the FY2022, 95% in FY23• OKR focus in NPS 50.6 in FY23, incremental revenue and install base revenue portfolio forstrategic business objectives in the following LOB: Retail, Fashion, Gamming, Groceries, Travel andTickets

- Lead 10 customer success professionals to achieve the business goals of our clients in our cloud platform, to increase the consumption in 13% YoY in our biggest clients and a renewal rate of 100% in the FY2021- Accelerate triple digit the consumption in the top 25 accounts in LAD- Quick wins and long-term plan to adopt successfully the Oracle cloud in the top 25 accounts in LAD- Customer Journey and experience to assure renewal of the contracts- Coordinate focus marketing and better experience events for the key decisionmakers in the accounts to identify new opportunities and possible contract expansion

• Lead 6 customer success professionals to achieve the business goals of our clients in our cloud platform, to increase the consumption in 20% YoY in our biggest clients and a renewal rate of 84% in the FY2020• 100% of retention in the gold accounts defined for 2020 and develop the gold accounts profile dedicated for the 25 top accounts in LAD to accomplish the triple digit increase in consumption 12 go lives converted to success cases• Successfully support and migrate 18 accounts to our newest cloud generation and won 35 new logos in corporate segmentation in this LOB: Retail, Distribution, Finance and Manufacturing

• 1.5M individual contributor for the finance, high technology and fintech segment, oriented to develop and increase in new accounts creating their technology fiscal year planning and execution of their retention, upselling and cross selling strategies.• 17 install base accounts with upselling and new user plus 4 new accounts

• Lead 3 sales specialist (licensing, services, and state offices) to achieve a total of 34 large accounts for a total of $3.5M USD of revenue. Coordinate complex delivery projects with the VMware, Oracle, Microsoft and IBM teams to optimize and reduce the yearly investments in licensing contracts.• Coordinate the BI and Big Data initiative to increase the sales of Power BI, Business objects, Dashboard Design, Crystal Reports and Oracle BI, create the technical and commercial battle dialogues against QlickView and SAS

Regional Account Manager LATAM- Led the Wholesalers client acquisition and development into SAP solutions (Mobility, Business Intelligence and DB), positioning the division as the second most profitable software brand in the category behind Microsoft, with a CAGR of 12% since its launch in January 2013. Opted-in 73 new clients with potential annual revenue over $1M USD. Regional Pre-sales Senior Manager LATAM- Developed a unified platform to facilitate partner acquisition trough the recruitment portal www.saparp.com for distributors like Ingram Micro Adistec and Nexsys for LATAM and Brazil. This improved sales force training and pipeline-follow up to achieve the $3.5M USD annual goal.http://www.infochannel.com.mx/sap-ahora-va-por-la-pymes

- Strategy and execution through marketing agencies and extended team to accomplish demand generation activities to obtain IM PIPELINE; 10 M USD in transactional and 20 M USD in High End and BA PIPELINE; 3 M USD in transactional and 6 M USD in High End- Control and create telemarketing demand generation campaigns to be executed by 1 business developers reporting to me - Create a proactive strategy and follow up to renewals in our install base complementing each sale with up selling and cross selling

Transactional Campaign Consultant/Channel Campaign Manager- Strategy and execution through marketing agencies and extended team to accomplish demand generation activities to obtain enough PIPELINE; 7.5 M USD in transactional and 13 M USD in High End- Control and create telemarketing demand generation campaigns to be executed by 3 business developers reporting to me in 3 different line of business (manufacturing, finance and public sector)In this position I develop the strategy to achieve the demand generation objectives in co-working with the field marketing area aligning events and awareness. All oriented with the sales quota in order to establish a healthy partner ecosystem

Create and develop the strategy to recruit partners in Mexico offeringhosting options- Create marketing campaign to recruit and develop new partnerswww.microsoft.com/mexico/hosting

Small Business Specialist (Mercadotecnia)- Community leader of the project "SME Specialist" by the administration and coordination of the goal and the momentum of the "breadth" of the project around 3500 enrolled in the program- Creating advertising campaign to promote the site as well as obtaining new business partnersA total of 4600 registered members incentive program and redemption of 100% of the awards. A total of 26 online trainings given and total of 480 qualified partners. Revenue growth of 14.2 YoY, purchase frequency 2.4 YoY and 1333 sales partners that generate 80% sharewww.ganaconmicrosoft.comCoordination of advertising agencies, telemarketing, design, and execution of flat shipments (Marco consultant, Wunderman, FDS / Litobel, Pauta Creativa)

Intern de Microsoft- Deployments, desarrollo de portales, impartir cursos de mejores prácticas de productividad y coordinación de cursos para los partners y clientes- Pruebas de concepto en maquinas virtuales y servidores de prueba y obtener nuevos contactos para la compra e implementación de servicios sobre todo SharePoint Portal Server 2003- Coordinación de equipos para instalar, capacitar y orientar en la aplicación de nuevas metodologías así como tecnología dentro del sector gobierno como PEMEX, CLyF, SAT, CFE