Ryan Faust Email & Phone Number

Encinitas, Ca, Us

Part of the VUGA brand leadership team, I own the task of expanding the brand awareness for this startup apparel and lifestyle company, focused on the golf and country club niche. I manage all social engagement platforms and digital marketing activity. I also own the management of our tech stack. Finally, I have created and maintain our Ambassador Program, which includes social influencers as well as Professional Tour Players on the PGA Tour, Web.com Tour, Mackenzie Tour, and several other mini-tours across the country.

I specialize in cloud-based implementations, specifically Salesforce.com and its ecosystem. Leaning on my decade of CRM and ERP installations, I focus on adoption and process efficiencies. Using a customer-back approach I help deliver a system and process that achieves both business requirements and end-user adoption. I employ a Design-Thinking approach that enables us to understand the customer problem deeply, quickly test different solutions, and ultimately deliver an awesome solution.

My clients are looking to take their career to the next level and need some guidance to get there. I offer a safe environment for sharing as we focus on the action items needed to achieve. I work in a collaborative way allowing my clients to understand the thought processes I use and how I get there. We use a project management methodology – where do we want to be, where are we now, and what gaps do we have to get there. Once we know this, then we create action items to close the gaps. I know I’m ultimately successful when my clients have reached their goals!

Mountain View, California, Us

Sr. Program Manager for Professional Tax Group in the Sales & Care groups. Working with the Professional Tax & Accounting Sales team leading the Salesforce.com process and enhancements to enable more efficient sales conversations with our customers. We reduce the 'noise' that is required for documentation and process adherence. I also lead the research into potential add-on applications on the salesforce.com platform that will bring positive ROI to our sales organization. Product & Program Manager for implementing WalkMe, Skuid, and Gainsight apps. Skuid page designer, developer, product owner.Previous programs included partnering with our Marketing group responsible for the end to end Go To Market launch program, spanning across Marketing, Product Development, Product Management, Sales, Care and L&D. Products include the flagship desktop pro-tax product, the online tax offering, and multiple secondary and add on tax products within the ProConnect business unit. Prior to this program I was the portfolio manager for the implementation of Salesforce.com and Interactive Intelligence for the Sales & Care groups for 2 tax/accounting business units - launched on schedule and saw improvements in all KPI's 30-60-90 days after launch. I have also worked as a Program Manager over the Systems & Tools space; created escalation program to reduce issues that is being adopted by the Intuit-wide Sales Support group. Reduced number of issues and time to resolution in 9 months - brought to order a complex, unknown process and added clear escalation paths and reporting.

Uk, Europe, North America And India, Gb

Manage the technical installations of Sunquest software, including up to 20 direct reports. Support Sales to help bring in additional opportunities through the project lifecycle. Project manage certain projects, both internally and client facing. Participate on several different product and program teams related to new product and version releases.

Managed the operations for social networking startup based in Santa Rosa, California. Responsible for product launch activities in Florida. Part of a 4-employee leadership team focused on product vision, strategy, prioritization, and marketing strategy.Managed the overall strategy, functionality, look/feel, project management, and entry into Apple App Store for approval of the Social network mobile app.

Responsible for managing a portfolio of ERP installation projects across US, Canada, and Mexico. Managed several teams ranging from 4 to 20 project team members. Utilized Waterfall & Agile methodologies, and projects were managed within the SDLC.

Owned all analytics, detailed and summarized, for $200M+ in sales across 7 manufacturing companies and 9 product lines. Standardized corporate reports. Led sale operations activities by owning forecasts, bookings, and earnings. Contributed as executive member of Due Diligence, Strategic, and Profit Plan teams through analytical roles.

Us

Provide pricing options for private home mortgage loans.

Worked as Pro Shop cashier, Starter, Ranger, Driving range attendent and driving range supervisor for several City of Tucson golf properties.

Ba, Economics

Bachelor Of Arts (Ba), Economics