Fauziah Ulfah

Fauziah Ulfah Email and Phone Number

Customer Service | Administration Staff | Operations Analyst @
Fauziah Ulfah's Location
Jakarta, Jakarta, Indonesia, Indonesia
About Fauziah Ulfah

A customer service and administration executive professional with 8+ years experience. Expertised in customer handling and relation with demonstrated history working in e-commerce and banking industry. Currently looking for new opportunities to develop work ethics and expand connections.

Fauziah Ulfah's Current Company Details
BOX KECE

Box Kece

Customer Service | Administration Staff | Operations Analyst
Fauziah Ulfah Work Experience Details
  • Box Kece
    Business Owner
    Box Kece Jan 2016 - Present
    An online shop that sells sneakers based in Jakarta.• Manage overall business operations from stock updates to packing for 150‐200 orders per day. • Build strategic partnership with 4 suppliers who handle socks and stickers.
  • Shopee
    Operations Analyst
    Shopee Sep 2017 - Dec 2017
    Top 3 e-commerce company in Indonesia.• Received 20 daily calls from the seller or buyer regarding the problem.• Facilitated complaints from the seller or buyer via email and successfully achieved the target Average Handling Time under 3 minutes.
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  • Pt Bank Mandiri (Persero) Tbk.
    Operator
    Pt Bank Mandiri (Persero) Tbk. Jul 2010 - Dec 2016
    Leading state-owned bank in Indonesia.• Picked up calls from customers, 30-40 calls a day.• Archived files, generated bank references, issued outgoing and incoming letters.• Encode checks and giro• Awarded as 1st Place for Best Operator from all Bank Mandiri branches.
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Fauziah Ulfah Education Details

Frequently Asked Questions about Fauziah Ulfah

What company does Fauziah Ulfah work for?

Fauziah Ulfah works for Box Kece

What is Fauziah Ulfah's role at the current company?

Fauziah Ulfah's current role is Customer Service | Administration Staff | Operations Analyst.

What schools did Fauziah Ulfah attend?

Fauziah Ulfah attended Universitas Pembangunan Nasional Veteran Jakarta.

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