Favour Onyevwen Email & Phone Number

As a Contact Center Executive at First Bank of Nigeria Ltd, I apply my communication and problem-solving skills to provide excellent customer service and retention. I handle inbound and outbound calls, resolve queries and complaints, and promote the bank's products and services to potential and existing customers. I have received multiple commendations for exceeding my performance targets and enhancing customer satisfaction and loyalty.I have a BSc in Public Administration from the University of Benin, where I learned the principles and practices of public management, policy analysis, and governance. I also have certifications in EFSET English, Jobberman Soft Skills, and Environmental, Health and Safety. I am passionate about developing my skills and knowledge, and contributing to the society through volunteering and community service. I am seeking career advancement opportunities in human resource intern roles or graduate trainee roles in diverse industries, where I can leverage my education, experience, and competencies to support the organizational goals and vision.

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  University Of Benin

  Public Administration