Favour Samuel

Favour Samuel Email and Phone Number

Operations Coordinator [NG, Special Projects] @ Bolt
Abuja, Federal Capital Territory, NG
Favour Samuel's Location
Abuja, Federal Capital Territory, Nigeria, Nigeria
Favour Samuel's Contact Details

Favour Samuel work email

Favour Samuel personal email

n/a
About Favour Samuel

Product Manager experienced in executing large-scale cross-functional initiatives, managing product development lifecycle, and fostering innovation. Proficient in crafting effective go-to-market strategies to drive business growth, enhance market penetration, and foster innovation throughout the product lifecycle.Strong communication and collaboration skills, working closely with cross-functional teams to understand data requirements and deliver tailored solutions. Committed to continuous learning and staying abreast of emerging trends in the dynamic field of data analysis. In my career in the tech industry, I've worked in different teams; Operations, Admin, Data, Customer Success, Web Development, and Product. My expertise includes market & competitive research, research & trend analysis, and developing & visualizing dashboards and reports.Working knowledge of the following tools: SQL, Looker, Tableau, Zendesk, Microsoft Suite & Google Suite, Confluence, Beehive, and Jira.

Favour Samuel's Current Company Details
Bolt

Bolt

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Operations Coordinator [NG, Special Projects]
Abuja, Federal Capital Territory, NG
Website:
bolt.eu
Employees:
13430
Favour Samuel Work Experience Details
  • Bolt
    Operations Coordinator [Ng, Special Projects]
    Bolt
    Abuja, Federal Capital Territory, Ng
  • Bolt
    Senior Data Analyst
    Bolt Mar 2023 - Present
    Tallinn, Estonia
    - Supported pre-launch functions such as market research and stakeholder coordination for thelaunch of Bolt Send & Bolt Scheduled Rides in Nigeria.- Expanded Bolt Send operations into new markets, increased rider acquisition, andcontributed to the overall GMV in less than a year post-launch.
  • Bolt
    Junior Data Analyst
    Bolt Dec 2021 - Mar 2023
    - Driving core business insights from available data to suggest A/B tests that drive improvements in execution & experience.- Performing analytics on datasets to identify root causes and trends thereby minimizing cancellation rate by 35% and providing recommendations for optimization.
  • Pdj Enterprises
    Administrative Manager
    Pdj Enterprises Jul 2021 - Nov 2021
    - Delivered customer support to 70+ clients daily via phone, email, chat, social media and in-person support to resolve client issues and provide customer support for quality issues. - Achieved an average call resolution rate of 95% over 6 weeks.- Communicated findings to management regarding possible problems or areas of improvement in verbal, visual or written formats.
  • Starbox Technologies
    Graduate Frontend Developer
    Starbox Technologies May 2020 - Jun 2021
    - Migrated a multi-page user website into a user-friendly single-page app, improving customer engagement by 45%. - Partnered with the backend team to develop the front end for a customer’s website that increased user time on a page by 2 minutes ensuring a better user experience for both existing and new customers.- Overhauled the UI for an internal tool to refund customers which helped the Customer Experience team improve refund speed by 20%.
  • University Of Ibadan
    Teacher
    University Of Ibadan Nov 2019 - Oct 2020
    - Prepared educational content including lesson plans, notes, tests and assignments.- Planned and implemented educational activities and events for the students.- Prepared and distributed periodic progress reports.- Organized supplies and resources for presentations and classes.
  • Intuivar
    Human Resources Associate
    Intuivar Sep 2019 - Dec 2019
    - Maintained a smooth on-boarding process.- Assisted in developing clear policies and ensuring policy awareness.- Created clear and concise reports.- Maintained and reported on workplace health and safety compliance.- Handled workplace investigations, disciplinary and termination procedures.- Conducted performance and wage reviews.
  • Nigerian Institute For Oceanography And Marine Research
    Student Intern
    Nigerian Institute For Oceanography And Marine Research Jan 2018 - Jun 2018

Favour Samuel Education Details

Frequently Asked Questions about Favour Samuel

What company does Favour Samuel work for?

Favour Samuel works for Bolt

What is Favour Samuel's role at the current company?

Favour Samuel's current role is Operations Coordinator [NG, Special Projects].

What is Favour Samuel's email address?

Favour Samuel's email address is fa****@****bolt.eu

What schools did Favour Samuel attend?

Favour Samuel attended University Of Ilorin.

Who are Favour Samuel's colleagues?

Favour Samuel's colleagues are Bafana Thabethe, Bogdan Andrei Croitoru, Giovanna Novaes, Nikhu Irfan, Preston Akon, Sthuthukile Ntombela, Solomon Akano.

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