• Proactively identified and implemented strategic solutions to alleviate operational inefficiencies in the estate settlement process by leveraging data exploration expertise. That resulted in an increase in client satisfaction metrics and improved operational efficiency.• Implemented the Tax Deposit project, which helped clients save money on their tax returns, thereby assisting them in becoming more financially independent.• Maximized team success by assisting in the hiring and onboarding of new staff members and creating a psychologically safe environment.

• The Commons is a skills-based mentorship program that teaches skills and industry fundamentals used by strategic teams at high-growth tech companies with mentors working at companies like Uber, Instacart, and DoorDash coached me on a team BizOps Project.• Worked alongside a team to analyze data with coaching from a mentor, culminating in the presentation of recommendations to senior stakeholders. • Achieved in-depth understanding of tech business models, key metrics (for example, SaaS or marketplace metrics), product launches, and stakeholder management. Highlights include:- Intermediate-level use of SQL, Excel/Sheets and BI/data visualization tools including Google BigQuery, Redash and Tableau- Built models for market performance utilizing time series analysis and other techniquesPlease reach out if you have any questions. You can also join the waitlist for subsequent cohorts here: joinskillful.com/join-waitlist

• Provided relevant deliverables based on data analysis to the management team for informed decision-making. • Achieved team consistency and efficiency by creating and maintaining internal documentation that inform decision-making and expectations.• Collaborated with internal and external service providers to manage project timelines, ensure project completion, and implement strategies aimed at continuous improvement.