- Drove revenue up by 60% by cultivating successful client relations.Identified potential partnerships to expand the reach of the business.- Built relationships with key stakeholders in industry associations topromote brand visibility.- Established policies and procedures for efficient workflow management.- Implemented process changes aimed at increasing efficiency whilereducing costs.

- Revitalized the organization post-pandemic, boosting memberparticipation by over 20 individuals and efficiently maintainedcomprehensive electronic/paper records- Oversaw member transitions, conducting thorough onboarding interviewsand judiciously selecting applicants for executive board positions- Upheld organizational policies, ensuring adherence by executive boardsand members, to maintain a well-regulated environment- Championed diversity and inclusion measures, fostering a welcomingenvironment for all members, and effectively increased organizationalvisibility through public speaking, media interactions, and conferenceparticipation.

- Analyzed and reported data from Spanish-speaking participants usingREDcap and Airtable, leading to insightful trend and pattern identificationin collaboration with fellow research assistants- Delivered oral presentations to support recruitment and talent acquisition initiatives- Developed and implemented research protocols and procedures, while alsomanaging the scheduling of interviews and focus groups for efficient datacollection.

- Developed and implemented an organizational change managementstrategy for the organization.- Facilitated workshops with teams to discuss new processes, procedures,and systems related to the change initiative.- Collaborated with senior leadership to develop a vision and plan forsuccessful implementation of changes.- Actively sought feedback from stakeholders about their experience withorganizational changes so that improvements could be made goingforward.

- Devised and executed successful recruitment and retention strategiestargeting diverse communities- Managed relationships between internal teams and external vendors andpartners involved in the change process.- Identified areas for improvement, narrowing focus for decision-makers inmaking necessary changes.- Designed rewards programs to incentivize members, increasing turnout by15%.