Favour Bassey Email & Phone Number
Who is Favour Bassey? Overview
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Favour Bassey is listed as Trainer I at Concentrix|| Virtual Assistant (freelance)||Volunteer at H2H Centre . Talk about #jobs #career #grit #rightattitude at Concentrix, a with 63116 employees, based in Greater Kuala Lumpur, Malaysia. AeroLeads shows a matched LinkedIn profile for Favour Bassey.
Favour Bassey previously worked as Trainer at Concentrix and Trainer at Concentrix. Favour Bassey holds Bachelor Of Arts - Ba, English Language And Literature, General from Ibrahim Badamasi Babangida University Lapai.
Email format at Concentrix
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About Favour Bassey
My goal as a customer service advisor is to help, provide a comfortable interaction to bring positive resolutions and address concerns. I work to help customers give a wonderful customer experience by applying basic communication and soft skills. Also an ALX trained VA with an interest in creating a comfortable and smooth running work environment by employing both technical and Soft skills to set the path and provide assistance, organize work tools and itinerary, and provide excellent results. I work with people to Edit content, and writeups as well as create digital content. I love to assist and engage in problem-solving to deliver excellent results.I am open to connecting with people who have a growth mindset.
Favour Bassey's current company
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Favour Bassey work experience
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Trainer
Current
Customer Service Advisor
• Understand customer enquiries and respond via applicable channels: email, chat, and call backs• Understand customer enquiries and ensure they are answered or routed through theappropriate support channel• Manage customer escalations and ensure that these are answered, tracked, and escalated as required• Perform all procedures accurately, including following the company's documented call flows,work processes, data entry requirements, and complaint management processes ensure all SLAs are met accordingly• Demonstrate a strong customer service orientation and take responsibility to ensurecustomers are satisfied• Provide a high level of professionalism and competent customer service• communicate effectively with customers in a friendly and polite manner followingthe due processes• Support fluently and spontaneously in both English and, for native speakers, in their native language
English Language Teacher
* preparation and planning of lesson, including creating and selecting learning materials*direct contact time with pupils*assessing and checking work*attending staff meetings*liaising with parents/carers and support professionals such as educational bodies*supervising extracurricular activities*keeping up personal development.
Junior Digital Content Writer
• Expanding on the existing social media strategy to drive traffic and revenue through the Naija Kobo Market and Green Tech Communication and Networks Ltd website and in branch.• Create, curate and manage all content (images, videos and written) across Instagram, Facebook, Twitter, Pinterest, LinkedIn and YouTube.• Manage Facebook Ads as and when required.• Scheduling social media content using Buffer, Hootsuite or similar.• Work with the customer service team to respond promptly to customer enquiries received through our social media platforms.• Engage in conversations with customers, shopping centers and other relevant accounts such as influencers, bloggers to strengthen relationships and form partnerships.• Raise engagement and awareness of the Naija Kobo Market and Green Tech Communication and Networks Ltd brand through social media• Stay up to date with the latest social media trends.• Expanding on the current blog and news calendar; create, curate and manage all content for the blog, with regular content for each category, as well as news stories.• Ability to write slogans/headlines and copy for other content e.g. new website pages• Have an understanding of brand tone of voice and the ability to adopt different styles.• Assist the Marketing Manager with other marketing tasks and duties.
Voice Over Artist/ Media Content Writer
• Expanding on the existing social media strategy to drive traffic and revenue through the Naija Kobo Market and Green Tech Communication and Networks Ltd website and in branch.• Create, curate and manage all content (images, videos and written) across Instagram, Facebook, Twitter, Pinterest, LinkedIn and YouTube.• Manage Facebook Ads as and when required.• Scheduling social media content using Buffer, Hootsuite or similar.• Work with the customer service team to respond promptly to customer enquiries received through our social media platforms.• Engage in conversations with customers, shopping centers and other relevant accounts such as influencers, bloggers to strengthen relationships and form partnerships.• Raise engagement and awareness of the Naija Kobo Market and Green Tech Communication and Networks Ltd brand through social media• Stay up to date with the latest social media trends.• Expanding on the current blog and news calendar; create, curate and manage all content for the blog, with regular content for each category, as well as news stories.• Ability to write slogans/headlines and copy for other content e.g. new website pages• Have an understanding of brand tone of voice and the ability to adopt different styles.• Assist the Marketing Manager with other marketing tasks and duties.
Customer Service Representative/ Front Desk Officer
*Prepare outgoing mails by drafting correspondence, securing parcels etc .* Check sort and forward emails* Keep updated records and files* Take up other duties as assigned (travel arrangements, schedules etc.)*Keep the front desk tidy and presentable with all necessary materials* Greet and welcome guest* Supervise the cleaning of office area* Answer questions and address complaint* Answer all incoming calls and redirect them or keep messages.* Receive letters, packages etc. and distribute them * Monitor office supplies and place orders when necessary* Monitor office expenses and costs
National Youth Service Corps:English Language Teacher
* preparation and planning of lesson, including creating and selecting learning materials*direct contact time with pupils*assessing and checking work*attending staff meetings*liaising with parents/carers and support professionals such as educational bodies*supervising extracurricular activities*keeping up personal development.
Colleagues at Concentrix
Other employees you can reach at concentrix.com. View company contacts for 63116 employees →
Sanchit Singh
Colleague at ConcentrixGurugram, Haryana, India
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SA
Serah Akingboye
Colleague at ConcentrixSheffield, England, United Kingdom
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SS
Subhendu Saha
Colleague at ConcentrixBaduria, West Bengal, India
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ME
Miguel Espada
Colleague at ConcentrixEl Paso, Texas, United States
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MK
Marc Kouzaro
Colleague at ConcentrixAbidjan, Côte D'Ivoire
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MJ
Murielle Jaena Madriaga
Colleague at ConcentrixBaguio City, Cordillera Admin Region, Philippines
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JF
Jesus Fabian Mejia Angel
Colleague at ConcentrixMérida, Yucatán, Mexico
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BG
Bryan Gardiola
Colleague at ConcentrixMetro Manila, National Capital Region, Philippines
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MA
Ma Alexandra Asuncion
Colleague at ConcentrixDavao, Davao Region, Philippines
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GG
Glorney Grace Fernandez
Colleague at ConcentrixCebu, Central Visayas, Philippines
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Favour Bassey education
Bachelor Of Arts - Ba, English Language And Literature, General
Bachelor Of Arts - Ba, English Language, 3.41
Frequently asked questions about Favour Bassey
Quick answers generated from the profile data available on this page.
What company does Favour Bassey work for?
Favour Bassey works for Concentrix.
What is Favour Bassey's role at Concentrix?
Favour Bassey is listed as Trainer I at Concentrix|| Virtual Assistant (freelance)||Volunteer at H2H Centre . Talk about #jobs #career #grit #rightattitude at Concentrix.
Where is Favour Bassey based?
Favour Bassey is based in Greater Kuala Lumpur, Malaysia while working with Concentrix.
What companies has Favour Bassey worked for?
Favour Bassey has worked for Concentrix, Resurrection Academy Nursery And Primary School, Green Tech Communications & Networks Ltd, Naija Kobo Market, and Paritie Dynamic Enterprise Limited.
Who are Favour Bassey's colleagues at Concentrix?
Favour Bassey's colleagues at Concentrix include Sanchit Singh, Serah Akingboye, Subhendu Saha, Miguel Espada, and Marc Kouzaro.
How can I contact Favour Bassey?
You can use AeroLeads to view verified contact signals for Favour Bassey at Concentrix, including work email, phone, and LinkedIn data when available.
What schools did Favour Bassey attend?
Favour Bassey holds Bachelor Of Arts - Ba, English Language And Literature, General from Ibrahim Badamasi Babangida University Lapai.
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