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Professional Virtual Assistant | Relationship Manager and Customer Service Specialisti am an Experienced Virtual Assistant with over 1 years of success and certification in supporting healthcare providers, banking clients and small businesses by managing administrative tasks, marketing efforts, and process improvement. Proficient in Google Workspace, CRM, a self-starter with a proven ability to streamline operations and customer service with a focus on delivering high-quality work under minimal supervision.I am a self-starter with a proven ability to streamline operations, organize complex tasks, and maintain compliance with HIPAA regulations. Seeking to contribute my skills and experience to help organizations optimize their administrative processes and scale efficiently.I have Created compelling marketing materials and organized campaigns that increased client referrals by 20% for Mutual Trust Microfinance Bank. Maintained a 98% positive feedback score from clients for responsive and compassionate support among others