Fawad Hakimi Email & Phone Number

Canada

• Designing, developing, and implementing migration solutions for the Atlassian tool set, encompassing application add-ons and architectural system design.• Facilitating in-depth discussions with customers to discern key business and technical requirements, and crafting implementation plans tailored to these needs.• Providing seasoned guidance, feedback, and recommendations to customers, drawing upon established best practices.• Supporting the deployment, adoption, and scalability of solutions provided to customers.• Collaborating with customers on pre-project tasks and strategicplanning.• Executing test tasks, such as Import/Export of Atlassian tools, and swiftly resolving any UAT findings.• Overseeing Go-Live phases of migrations and delivering post-migration support as needed.

• Manage customer engagements as a project manager, overseeing scheduling, coordination, communication, and nurturing client relationships.• Increased efficiency by 20% by guiding 10 team members on internal tools and processes.• Strive to become a subject-matter expert and valued contributor within the Atlassian community.• Assist in proposal development and statement of work creation.• Participate in sales calls with potential customers as a technical resource, offering insights on product solutions.• Mentor the technical consulting team and facilitate the onboarding process for new members.• Promote adherence to best practices across the entire team.

• Administrate, maintain, and monitor development applications.• Act as a liaison between the IT group and other groups within PB for the development, implementation, and enhancement of new and existing systems.• Design, develop, modify, adapt and implement short- and long-term solutions for enablement of IT needs through new and existing applications systems architecture, network systems and application infrastructure.• Review system requirements and business processes: tests, debugs and implement software solutions.• Evaluate new applications and identify systems requirements.• Research and Analyze new IT developments, business requirements and recommend appropriate system solutions.• Work with cross-functional teams to design and develop innovative solutions that meets the needs of PB customers.• Evaluate and incorporate new technologies into existing frameworks and solutions.

With a strong track record of working with businesses on new media strategies to build bridges between organizations and consumers, employees, and stakeholders - to stand out, connect, and prosper.Being passionate about helping organizations create strategies that improve their brand reputation, survive and thrive in the digital business world, succeed and remain successful by understanding their customers’ experiences, frustrations, and hopes. As the President and co-founder of iConsult IT (ICIT), we're empowering teams of thinkers and doers who are passionate about changing the world and enriching human experiences.My mission at ICIT is to deliver aligned information technology, cloud computing, digital marketing, and user experience design solutions to businesses wanting to provide a more connected, memorable, and valuable experience to their customers – becoming truly customer centric.

• Responsible for understanding client requirements, delivery analysis, and problem resolution.• Seeking to fully address client needs and enhancing capabilities and effectiveness of software development tools.• Lead the design, build, test, and deployment for Atlassian tools.• Provide hands on functional and technical knowledge as well as manage client relationships.• Coach, train, and develop team members to improve in depth knowledge within the team.• Instil strong project delivery methodology and process to ensure consistent project execution.• Lead the migration of Atlassian tools from MS SQL to MYSQL.• Switch Operating Systems used by Atlassian tools from Windows to Linux.• Regular maintenance/upgrade of Atlassian tools.• Increased incident resolution efficiency by 25% for NOC team by integrating PagerDuty with Jira.• Regular maintenance/upgrade of TeamCity Server.• Teamcity server/agent migration from Windows to Linux.• EMC VNX storage array load balancing for IOPS.

Toronto, Canada Area

Toronto, Canada Area

Toronto, Canada Area