• Led collaborative efforts to drive business process reengineering & Digital HR value enhancement initiatives across the public sector in Pakistan, covering 5 million employees and pensioners.• Successfully designed and implemented various digital HR reforms, including: o Real-time biometric verification for pensioners nationwide via NADRA o Automated employees' payment processes through RAAST via the State Bank of Pakistan o Digitally verifying Family Registration Certificates (FRC) via NADRA o HR digitalization of Karachi Metropolitan Corporation (KMC)• Championed paperless initiatives, significantly reducing printing costs by introducing email solutions and alerts for pay slips, pension slips, and all HR-related documents.• Conducted capacity building and training sessions for end-users on the SAP HR system.

• Lead a high-performing team overseeing end-to-end HR operations centrally, including Recruitment & Induction, Career Progression, Compensation, policy adherence, monthly payroll, and comprehensive record management through the HRIS portal.• Directly manage HR operations for a diverse workforce of over 2000 employees nationwide, overseeing a team of 10 HR professionals.• Drive seamless HR operations across multiple locations, including RAS Stations and Fly Dubai offices, covering induction, onboarding, leaves, attendance, roster management, payroll, compensation, and exit formalities. Collaborate closely with Finance to ensure timely payroll processing and monitor budgetary constraints.• Spearhead the development, refinement, and enforcement of HR policies and procedures, contributing to organizational efficiency. Contribute insights to the design, execution, and evaluation of HR & OD initiatives.• Develop strategic financial plans for HR operations by forecasting requirements, analyzing trends, and anticipating variances.• Provide strategic HR counsel to management, leveraging data analysis to support decision-making. Craft and update policies, procedures, methods, and guidelines to align with organizational objectives.• Oversee the HRMS portal, ensuring streamlined management of staff data and processes for enhanced operational efficiency.

• Directed comprehensive HR operations for a nationwide workforce of 2500+ employees, leading a team of 10 HR professionals.• Managed multifaceted HR functions including Talent Acquisition, Workforce Planning, Career Progression, Compensation & Benefits, Budget Planning, Employee Relations, Policy Procedures, IR Matters, Training & Development, Performance Evaluations, and ERP/HR Information Systems.

• Led business process re-engineering and oversaw the implementation of the ERP SAP HR system across Pakistan's public sector.• Introduced paperless initiatives within government operations, driving significant cost reductions through email solutions.• Implemented value-added enhancements to existing government processes, optimizing efficiency and effectiveness.• Successfully deployed the SAP HR module nationwide through PIFRA initiatives.• Developed the Pension Roll for government pensioners in adherence to Supreme Court directives.• Analyzed and incorporated changes in HR, GP Fund, Pension, Tax policies into the SAP system on behalf of the Government of Pakistan.• Conducted thorough analysis of business processes and crafted detailed business blueprints.• Provided comprehensive capacity building and training to end-users on the SAP HR system.• Ensured rigorous quality assurance and testing of new modules, addressing user-reported issues promptly.• Designed, developed, and integrated solutions within the SAP HR module, overseeing testing phases.• Managed projects related to FABS sub-elements and maintained meticulous documentation throughout.

• Spearheaded business process re-engineering and led the implementation of ERP SAP HR system in Pakistan's public sector through the World Bank-funded PIFRA project.• Played a pivotal role in conceiving, designing, configuring, developing, and testing various SAP HCM sub-modules, including Organizational Management, Personnel Administration, Roles & Authorizations, and Payroll Schema Configuration, among others.• Led initiatives to establish a paperless environment in government operations, significantly reducing printing costs through email solutions.• Implemented value-added enhancements to existing government processes, optimizing efficiency and effectiveness.• Successfully conducted Business Process Reengineering (BPR) and facilitated the design and implementation of facilitation centers at AGPR Islamabad.• Designed and developed the HRIS module for Pakistan Audit and Accounts Services (PA&AS), facilitating trainings & promotions.• Developed the Pension Roll for government pensioners in compliance with Supreme Court directives.• Analyzed business requirements and government policies related to HR, GP Fund, Pension, Tax, etc., and integrated them into the SAP system.• Provided comprehensive capacity building and training to end-users on the SAP HR system.• Ensured rigorous quality assurance and testing of new modules, promptly addressing user-reported issues.Achievements:• Successfully implemented SAP HR in the Ministry of Foreign Affairs, Gilgit Baltistan.• Configured and implemented the Pension DCS module in Pakistan Railways.• Contributed to the configuration and development of the Direct Credit Scheme of pension.• Collaborated in the design and development of the HRMIS component for the Pakistan Audit Department in SAP.

• Led the business process re-engineering and oversaw the implementation of the ERP SAP HR system across Pakistan's public sector through the World Bank-funded PIFRA project.• Conducted in-depth analysis of business processes and formulated comprehensive business blueprints.• Provided hands-on capacity building and training to end-users on the SAP HR system.• Ensured stringent quality assurance and testing of new modules, promptly addressing user-reported issues.• Implemented value-added enhancements in existing government processes, driving efficiency improvements.• Collaborated on the design and development of the HRIS module for Pakistan Audit and Accounts Services (PA&AS), facilitating trainings & promotions.• Developed the Pension Roll for government pensioners in adherence to Supreme Court directives.• Analyzed evolving business requirements and policy changes related to HR, GP Fund, Pension, Tax, etc., and seamlessly integrated them into SAP.

• Directed project staffing and served as the primary overseer of all HR functions within the project.• Managed comprehensive HR operations, including administration, budgeting, and financial activities, ensuring alignment with project goals.• Led staffing initiatives to secure the necessary talent and resources for project success.• Orchestrated HR operations to maintain efficiency and compliance with project requirements.• Oversaw administrative tasks and financial activities to support project objectives and budgets effectively.• Led project management and staffing efforts, ensuring smooth project execution and alignment with objectives.• Managed overall office administration, logistics, and financial activities, including budgeting, planning, and finance.• Directed budgeting, forecasting, cash handling, and maintained daily cash books, overseeing bank payments.• Conducted periodic performance reviews to assess progress and drive improvement initiatives.• Provided financial support services to staff members and managed cash matters for various company events.• Maintained inventory control and supervised the management of the company's vehicle fleet for optimal operations.

• Led staffing and training initiatives within the organization, ensuring strategic alignment and operational excellence.• Developed a comprehensive Competency Dictionary and Competency Directory for SNGPL, enhancing organizational capabilities.• Successfully crafted and implemented a 5-Year HR Plan for SNGPL, securing approval from the Board of Directors.• Orchestrated career planning efforts through the Career Progression Employee Survey, fostering employee growth and retention.• Managed full-cycle recruitment processes, from needs assessment to candidate selection, ensuring talent acquisition aligned with organizational goals.• Executed various HR assignments including Training Needs Analysis (TNA), internships, performance appraisals, and employee satisfaction surveys.• Identified high-potential employees and devised personalized career development plans through targeted training interventions.• Contributed to the creation of essential HR documentation such as the HR Manual (Employee Handbook) and Organogram.• Facilitated meetings for the Board of Directors and HR Committee, providing strategic HR insights and governance support.

Independently managed all HR activities for the company, including the design and implementation of comprehensive HR policies, procedures, and workflows. Developed essential documentation such as the HR manual (SOPs), Employee Handbook, and Recruitment policies. Oversaw the company's Online Hiring portal and conducted headhunting for corporate clients. Led new employee orientation sessions and managed the entire recruitment process, ensuring the right fit for each role. Maintained HR databases and manual filing systems for all employees.Initiated various in-house training sessions on topics like team building and communication skills and recommended tailored training courses for high-potential employees. Implemented a competency-based performance appraisal system to identify talent and development needs.Recruitment:• Managed the company’s Online Hiring portal (HRIS) (www.BrightSpyre.com)• Headhunting for corporate clients as well as conducting campus and walk-in interviews• New employee orientation to the company policies, discipline, code of conduct etc.• HR planning and the recruitment processes till the final selection of the candidate and salary negotiations to recruit right man for the right job. • Interview job applicants; review application/resume; evaluate applicant skills and make recommendations regarding applicant's qualifications.• Design and conduct new employee orientations• Acting as third party as recruiters in recruiting high level human resource for other valued companiesTraining & Development:• Conducted various in-house training regarding team building, personal image, communication etc• Recommend, develop and schedule training and develop courses for high potential employeesPerformance Management:• Introduced competency based monthly and quarterly performance appraisal system which leads to the determining of high potential employees and their development needs and career path.