• End user administration (Maintaining user account, real time support as required).• Installing and configuring computer hardware, software, systems, networks, printers, scanners, photocopier and fax.• Monitoring network, system performance and maintaining computer systems and networks.• Creating file systems as required by each department and assigning user group with respected security privileges. • Demonstrating and supporting of new applications.• Troubleshooting system and network problems and diagnosing and solving hardware and software faults.• Maintaining daily, monthly and annual back up and maintaining register for quick accessibility. • Maintaining stock register of toners, cartridges and drums and ordering, following with suppliers as requested.• Configuring, monitoring and reporting Finger Print time attendance of employees on daily basis.• Responsible for all kind of electrical equipments in administration area and conducting electrical safety checks on computer equipment.• Confirming engineering tasks has been carried out properly by maintenance contractor. • Preparing monthly IT activity final report.

• Accurately amending documentation as and when required.• Assisting in the maintenance and development of the (DMS) Document Management System.• Providing help and support to customers, ensuring that requests for documentation and information are dealt with in a timely manner.• Downloading and uploading documents to Ashghal (Government) website.• Ensuring that all secretarial activities are carried out efficiently and effectively.• Handling all incoming and outgoing emails, correspondence and telephone calls and ensuring that it is translated properly.• General administration duties.

• Screening telephone calls, inquiries and requests and handling them appropriately. • Organizing and filling paperwork, documents and computer based information. • Receiving and handling appropriately all the e-mails, mails, facsimiles and couriers. • Routine secretarial and general administrative works.• Managing the complete in office correspondence in the absence of the President.• Maintain the general filing system and file all correspondence• Maintain an adequate inventory of office supplies.

• Perform general admin duties for group (e.g. meeting logistics, office supply management, mail/phone handling, file system, travel arrangements, presentation development, and coordination of special activities).• Technical support for team members around software, network, printing, graphics and other computer-related processes.• Demonstrated event, meeting and project management support.• Maintain and organize all office supplies.• Develop, recommend and implement new approaches to managing dept. administration.• Processing sales orders, providing outstanding customer service to internal and external clients, purchasing, HR Administrative support. Documentation control compliance, bookkeeping support.