Fawn Giddings Email & Phone Number

Serve as Lead HRIS Administrator for Employee Navigator. New group implementation, troubleshooting and revisions. Buildout carrier data transmission files such as EDI and Data Exchange feeds for reporting. Train clients and new employees on how to use and administer Employee Navigator. SharePoint site development. Develop Excel spreadsheet templates for account manager renewal process. Develop Word templates for client benefit booklets. Voice over benefit PowerPoint videos for clients. Expert resource for all Microsoft office 365 and office 2016 questions. Support for IT troubleshooting prior to contacting outside IT support.

Springfield, Missouri Area

Administer employee benefit programs including medical, prescription, dental, retirement, vision, life, long-term disability and cafeteria plans for all active employee and retirees with an average of 2400 lives. Continuously review, modify, and adjust HRIS system to ensure benefit plans are administered in accordance with published Summary Plan Descriptions. Lead yearly open enrollment process. Process all employee changes with plan administrators and carriers. Conduct new hire benefit orientations. Respond to inquiries regarding benefit plans; investigate issues and provide resolution. Work closely with payroll to ensure that employee deductions are accurate. Responsible for the administration of the company’s 401(k) plan which encompasses processing enrollments, loans, rollovers, termination, and distributions. Responsible for reconciling and processing over $30M in yearly invoices. Administer Retiree Drug Subsidy Program for retirees. Setup and audit of employee files for yearly IRS 1094C transmittal and employee 1095C reporting. Provide accounting monthly invoicing for retirees, surviving spouses, Long Term Disability employees. Attend HRIS convention to provide system improvement suggestions and attend system update seminars. Trouble shoot and resolve any benefit HRIS system issue and work with IS if bank-end assistance is needed. Stay up to date with all new laws and compliance issues regarding benefits. Provide training to new administrative staff, interns and students. Provide backup to front desk and switchboard as necessary.

Springfield, Missouri Area

Maintained executive's schedule by planning and scheduling meetings, conferences, teleconferences, and travel. Provided direct assistance to the VP in preparing documents and presentations for the Executive Team and the Board of Directors. Provided additional administrative assistance to several areas within the HR division: Employee Benefits, HR Services, and Wage & Salary. Scheduled and compiled resources for quarterly HR divisional and off-site meetings. Prepared executive correspondence for executive staff and Board of Directors for monthly board packets. Participated in all aspects of the yearly budgeting process for the division. Reconciled monthly budget reports, monitored variances and requested budget exceptions when necessary for the VP and her direct reports. Reconciled VP’s credit card and reviewed direct reports for policy compliance. Coded and processed all divisional invoices and manual disbursements though accounting central. Created requisitions through Advantis for outside services and relocation expenses. Tracked open purchase orders and verified payments. Administered the relocation and educational assistance program. Reviewed HR training requests for budget compliance. Assisted with the planning of the National G&T HR meeting. Maintained the policy and procedures updates for series 500. Assisted the executive assistant with scheduled duties at the annual meeting. Completed compliance reporting for HR Services EEO and VETS reporting. Created an automated report from MS excel though MS access for HR services executive reporting. Assisted in the coordination of the divisional top 10 objectives and coinciding deadlines for VP’s update to the CEO. Provided training for new administrative staff, outside temps, interns and students. Created a detailed Administrative Assistant training OneNote Guide. Provided back-up assistance to the switchboard and reception area.

Maintained executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel. Balanced and reconciled monthly budget reports. Created disbursement forms for accounts payable. Performed reporting functions across different departments. Responsible for SharePoint implementation / security in both the Springfield and St. Louis locations as well as company wide training and assistance. Assistant Facilities Manager / Project Coordinator. Provided back-up assistance to Human Resources, Receptionist and Data Control.

Springfield, Missouri Area

Maintained executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel. Balanced and reconciled monthly budget reports. Created disbursement forms for accounts payable. Performed reporting functions across different departments. Responsible for SharePoint implementation / security in both the Springfield and St. Louis locations as well as company wide training and assistance. Assistant Facilities Manager / Project Coordinator. Provided back-up assistance to Human Resources, Receptionist and Data Control.

Springfield, Missouri Area

Springfield, Missouri

Directed incoming calls. Maintained calendars of scheduled appointments and meetings. Designed and implemented office filing system for quick file retrieval. Prioritized work load between appraisers to ensure a smooth work-flow. Facilitated the implementation of a new computer software system to increase productivity. Oversaw office equipment maintenance and upgrades. Administered accounts receivable /accounts payable. Made bank deposits, calculated commission checks, ordered office supplies and maintained inventory. Handled all customer service issues and data entry. Responsible for new appraiser orientation and training.

Springfield, Missouri Area

Maintained detailed insurance billing and monthly Third Party Administrator reports. Balanced and reconciled medical claims checking account. Communicated with Third Party Administrator, broker, medical providers and associates. Coordinated voluntary life insurance renewal. Administered COBRA Benefits and FMLA - leaves of absence. Successfully negotiated Group Health Plan renewal. Created and implemented detailed training program for the HR Assistant position. Audited Brokers fees, claims accounts and employees records for accuracy. Processed yearly medical benefit changes. Created and distributed memos and correspondence regarding benefits /benefit changes to all employees.

Lawrence, Kansas Area

Sales & Marketing CoordinatorComplied/Analyzed data from in-house systems for marketing excess loss renewals. Assisted sales staff with new business proposals. Acted as a liaison between carriers, clients and brokers. Requested PPO geo site matches. Prepared financial comparisons and network summaries. Prepared full marketing proposals and renewal packages. Complied all sold case details. Cross trained in plan document preparation. Updated group plan documents to comply with Federal Guidelines, HIPAA laws and plan amendments. Reported directly to the Vice President on the coordination & progress of the website development team. Designed and implemented direct marketing campaign database. Maintained and updated sales & marketing database.Cobra Administrator Processed all COBRA applications for 74 companies consisting of 2,000+ applicants. Generated continuation coverage notifications. Received/applied COBRA premiums. Processed month end reporting. Handled all customer service issues. Maintained client files. Created COBRA department training manual. Followed federal guidelines consistently and accurately.Claims Examiner Processed medical claims for managed care groups. Provided excellent customer service both written & verbal. Processed all correspondence relating to assigned groups. Maintained 99.8% procedural accuracy and 99.9% dollar accuracy consistently.

Oceanside, California

Maintained patient accounts and medical records. Scheduled patient appointments. Verified insurance benefits. Billed claims with Medicare, Workman’s Comp, PPO, Personal Attorneys and Third Party Liability carries. Managed accounts receivable. Received and posted payments. Made bank deposits. Handled all customer service calls and correspondence.