Fawwad Memon Email & Phone Number

Irvine

Diagnosed and resolved hardware and software issues across various devices, including desktops,notebooks, netbooks, monitors, and tablets.● Executed essential upgrades to enhance both hardware and software functionalities.● Proficiently installed and configured operating systems and software applications.● Ensured efficient troubleshooting by conducting diagnostic tests on PC equipment and maintainedoptimal printer functionality.● Provided exemplary customer service by addressing complaints, identifying issues, potentialmalfunctions, or offering necessary customer education to resolve concerns.● Implemented network infrastructure enhancements by running cables, setting up Access Points (APs),installing cameras, and configuring Wi-Fi routers throughout the building.● Played a key role in the server room setup, including the installation of new switches, Dell servers, andUninterruptible Power Supplies (UPCs) across the facility.● Spearheaded the organization and opening of a new building, involving the installation of cameras,desktops, door scanners, and the strategic placement of cables.● Established seamless connectivity for desktops, Macs, and laptops within the domain network, includingsoftware installations.● Maintained efficiency in IT operations by promptly closing IT tickets and addressing emerging issues in atimely manner.

United States

IntakeDrug Test IT managing Group Counseling

Upland, California, United States

Diagnosed and repaired hardware/software with desktops, notebooks, netbooks, monitors, and tablets.Conducted necessary upgrades to hardware and software as needed. Installed and configured operatingsystems and software.● Installed and uninstalled programs, software, and drivers.● Performed diagnostic testing on PC equipment and ensured printers were always up and running.● Communicates with customers to resolve complaints by identifying issues, possible malfunctions, or theneed for further customer education.

Los Angeles County, California, United States

Ensured that assigned systems, audio visual systems, networking systems, computers and softwarewere engineered, configured, and optimized for maximum functionality and availability.● Led enterprise-wide hardware/software installations; oversaw major server upgrade/expansion projectthat improved network access, terminal services and network performance; and integrated newtechnologies into existing networking environments.● Strengthened system/network security and business-continuity planning as a member of company’ssecurity incident response team.● Rectified many issues by instituting best practices in system log analysis, backups, network operatingcenter security, and user account/permissions managemen

Los Angeles County, California, United States

United States

Provide excellent customer service to park guests in fast-paced environment.● Responsible for upholding Universal’s core values amongst all team members, ensuring guestsatisfaction, managing merchandise and displays.● Assisted with Illumination venue opening; developed backroom organization and executed floormoves● Provided exceptional customer service to thousands of guests per day.● Conducted pre-shift briefings, delegated daily duties, and oversaw crew break schedules.● Assessed needs of guests and crew; applied conflict resolution skills to ensure positiveoutcome.● Inventory and Cash Management.● Train new employees and led by example.

Los Angeles, California, United States

Provided exemplary customer service while consistently hitting aggressive sales goals in abusy retail setting.● Checking stocks and refilling the items into shelves● Organizing stock on shelves● Worked as a Cashier at the Register

Los Angeles, California, United States

Anaheim, California, United States

Associate'S Degree, Computer Science, A

Education record

Education record

Education record

Education record