Unemployed since the passing of the Managing Director/Owner of Customer Service Academy of Jamaica Limited. I am now seeking employment.I master most applications of Microsoft Office, and have good communication skills. I have the designation of CpS (Certified Professional Secretary) issued in the USA; and acquired a wealth of knowledge regarding Customer Service, having worked closely with the Customer Service guru - Dr. Ben Henry - for almost 14 years.I work well with others, and have good people skills. I follow instructions given and work well without constant supervision.