Fay Johns Email & Phone Number

Ahmedabad Area, India

• Successfully developed a growth strategy that boosted the company’s revenues by over 150%• Identified new growth markets in Europe, North America, Canada, UK, and the Middle East that would serve as captive areas for further growth and business development for the next five years• Successfully conducted business meetings with prospective clients and closed business deals to obtain fruitful long-term contracts for the company• Promoted the company’s web development, ecommerce development, software development and app development services to achieve confirmed contracts and sales• Competently prepared sales contracts adhering to international and country-specific laws and guidelines• Kept diligent records of sales revenues, invoices, etc. so that they could be used for analysis and reporting• Provided trustworthy feedback and after-sales support to international and domestic clients• Responsibly and reliably built long-term relationships with new as well as existing customers• Maintained smooth and effective relationships with junior managers and executives for day-to-to-day work at the organizational level

Ahmedabad Area, India

• Capably managed accounts and meet or exceeded targets relating to revenue growth, activities, and profit margin• Gained adequate knowledge about product mix, sales, service, customer retention, and customer acquisition• Strictly adhered to all quality standards and processes, for the acquisition of customers, opportunities and submission of tender and contract documents• Capably performed bid management processing and managed order levels maintaining the CRM database • Provide regular feedback to senior management about marketplace and competitor activity• Developed effective working relationship with staff and personnel through regular meetings with them• Capably identified and obtained further sales through successfully executed business development opportunities• Work with Group marketing to develop marketing campaigns to support Sales Strategy. Generate new business and raise awareness of other company products.• Properly Identify requirements for new products & services to anticipate and potentially lead the market• Suitably applied companywide project management standards in preparing bids and contracts• Adequately responded to customer needs and managing the sales process from opportunity identification to customer sign off• Undertook regular project reviews with all involved in the abovementioned processes to ensure a smooth transfer of knowledge

Ahmedabad, Gujarat, India

• Diligently undertook and maintained in-house hardware and network databases.• Undertook the analysis of in-house software systems as part of the M&E Team responsibility• Ensured end-user training of all software (Home Office and District)• Successfully setup community learning centers at various villages• Supervised and review all technical work• Obtain appropriate computer training for the smooth functioning of routine affairs