Predictive modeling. Fraud / Anti-Abuse analysis (e-commerce, credit card (CNP), insurance claims, user subscriptions). Customer experience analytics. Supply chain/logistics analytics. Financial forecasts. Machine learning. SAS, R, Python. Building and managing analytics team. Cross-functional project management. Presentation to technical and non-technical audiences.
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Director, Data Science & AnalyticsChegg Inc. 2020 - PresentSanta Clara, Ca, UsLead a team of data scientists to build algorithms to connect college students with employers. Both technical leadership and people management. -
Manager, Data ScienceChegg Inc. 2017 - 2020Santa Clara, Ca, UsLead a team to build algorithms to understand and improve the hiring process with the goal to connect college students with employers.Both technical leadership and people management. -
Manager, AnalyticsChegg Inc. 2014 - 2017Santa Clara, Ca, Usfraud models - online credit card fraud, subscription fraud and abusepersonalization models - infer customer characteristics using their transaction/view historyrecommendation algorithms - answer questions like "customer who viewed this product also viewed ..."customer analytic- conversion, retention, user insights, customer life time valuebuild and manage analytic/data science team.Both technical leadership and people management. -
Staff Data ScientistChegg Inc. Aug 2013 - 2014Santa Clara, Ca, UsFraud models. Customer insights analytics. -
Lead ScientistVerisk May 2009 - Aug 2013Jersey City, Nj, UsBuilt statistical models to predict credit card default risks, fraudulent/abusive insurance claim risks. -
Senior Financial ModelerRms Feb 2007 - May 2009Newark, California, UsDesigned and developed statistical modules to predict financial losses due to catastrophic risks. Wrote functional specs, developed prototypes and worked with cross-functional teams for implementation. -
Senior Research AnalystAllstate Jan 2004 - Feb 2007Northbrook, Il, UsPricing models; Life Time Value models; Retention models; ROI models.
Fay S Education Details
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Ph.D In Economics
Frequently Asked Questions about Fay S
What company does Fay S work for?
Fay S works for Chegg Inc.
What is Fay S's role at the current company?
Fay S's current role is Director, Data Science & Analytics at Chegg Inc..
What schools did Fay S attend?
Fay S attended Ph.d In Economics.
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