• Proactively managed internal and external vulnerabilities and conducted monthly WAP scans and followed up the remediation processes, ensuring consistent PCI compliance for the company.• Preemptively investigated many threat alerts with tools like Windows Defender, Red cloak, Palo Alto and WAF, and resolved them by collaborating with different teams to ensure a secure IT environment.

• Diligently monitored IT environment, completed daily Communications, Security, and Compliance checklists, addressed anomalous traffic to ensure IT security and compliance.• Reviewed 200+ emails daily for DLP, checked for redacted credit card and PII data, and alerted senders accordingly to uphold company standards and policies.• Monitored MFA platform, assisted in onboarding new employees, troubleshooted lockout issues to maintain secure business operations.

• Implemented and deployed 10 internal business systems, assuring a 100% stakeholder satisfaction.• Proactively addressed around 1200+ tickets using ServiceNow and resolved 90% of them withtechnical knowledge and analytical skills.• Troubleshooted workstation access, applications software, and functional application support, usingknowledge of network TCP/IP protocols and remote access tools.

• Updated and maintained the Alumni Information Database for future business operations.• Communicated effectively with the university alumni and reached around 70% of the yearlyfundraising goal within 6 months.• Raised 10,000 USD to fulfill the target goal for the Ruffalo Noel Levitz, University of Texas at Dallas.

• Assisted in designing two three-star hotel projects to implement green architecture design thatincreased company goodwill and good profit.• Guided and coordinated site architects, engineers, and contractors to complete variousconstruction activities (Plumbing, Masonry, Electrical) to accomplish the project.

• Designed a masterplan for a 9-acre land project by utilizing parametric design tools within 8 weeks,resulting in company getting the design contract.• Managed a group of 30 people including contractors, electricians, technicians to complete a 11550sqft office building interior project.• Coordinated the interior project that increased company profit by 15%.