Faye Devine-Moore

Faye Devine-Moore Email and Phone Number

Business Operations Support Manager @ Leep Utilities
Manchester, GB
Faye Devine-Moore's Location
Manchester, England, United Kingdom, United Kingdom
Faye Devine-Moore's Contact Details

Faye Devine-Moore personal email

n/a

Faye Devine-Moore phone numbers

About Faye Devine-Moore

Experienced Head of Support Services & Human Resources Operations Manager. Skilled in Customer Service, Supplier Management, Leading teams of various sizes, Employee Training and Resourcing. Strong program and project management professional.

Faye Devine-Moore's Current Company Details
Leep Utilities

Leep Utilities

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Business Operations Support Manager
Manchester, GB
Employees:
115
Faye Devine-Moore Work Experience Details
  • Leep Utilities
    Business Operations Support Manager
    Leep Utilities
    Manchester, Gb
  • Rainbow International Uk
    Head Of Support Services
    Rainbow International Uk Nov 2021 - Present
  • Marks And Spencer
    On Leave
    Marks And Spencer Jan 2020 - Nov 2021
  • Marks And Spencer
    Head Of Colleague Advisory
    Marks And Spencer Sep 2019 - Dec 2019
  • Marks And Spencer
    Hr Operations Manager - Colleague Advisory Service
    Marks And Spencer Jan 2018 - Sep 2019
  • Marks And Spencer
    Hr Operations Manager - Employee Administration
    Marks And Spencer Aug 2016 - Dec 2017
    Manchester, United Kingdom
    Manage the Reward transactional admin processes, delivering with accuracy and within SLA.Point of contact for the Reward Team with accountability for stakeholder management of the Reward Team ManagersSpecialise in delivering a high quality and bespoke service to M&S executives and DirectorsAccountable for all sensitive and confidential activity i.e. TUPE, Redundancy, Executive recruitment, Bonus & Pay ReviewHRSS lead on Reward Project activity and initiatives (e.g. scoping project requirements with Reward Team, resource etc) and provide resolution to any escalated queriesLead the execution of Annual Reward Events/Projects and Cyclical Activity e.g. bonus, pay review and establish a calendar of events facilitating effective workload planning for timely delivery and optimal utilisation of resources
  • Marks And Spencer
    Hr Service & Business Change Manager
    Marks And Spencer Jan 2016 - Jul 2016
    Manchester, United Kingdom
    Primary interface with Retail & Head Office stakeholdersDeveloped and managed positive relationships between HRSS and Retail & Head office senior stakeholders ensuring delivery of expected service levels and ongoing service and process improvementDevelopment & implementation of HRSS Communications and Retail Communications materials ensuring appropriate stakeholder engagement.Developed positive working relationships with colleagues across HRSS, working collaboratively to deliver efficient processes and serviceBusiness change lead in projects (e.g. change to pay structure as a result of increase to living wage) ensuring customer involvement in defining requirements, scoping solutions, testing and post implementation review processesReview HRSS performance against SLAs, through regular service performance reviews
  • Marks And Spencer
    Hr Operations Manager - Query Management & Overpayments
    Marks And Spencer Jan 2015 - Jan 2016
    Operationally managing 2 teams, delivering complex query management resolution in relation to pay & recovery of leaver salary overpaymentsExpert in pay, understanding M&S payroll processes & HMRC legislationHandling complaints, directors and ex-employee grievances Performance management & coaching direct reports and supporting indirect reportsAbility to manage issues effectively and make sound operational decisions, to ensure service delivery is maintained in adverse situationsCompetent in impact assessment and contingency planningExperienced in multiple HR systems; Ceridian, Oracle CRM, Peoplesoft, Access Database & Microsoft applications, Mitel telephony platform & Penserver
  • Marks And Spencer
    Hr Team Manager - Contact Centre
    Marks And Spencer May 2010 - Aug 2013
    Hr Shared Services - Salford Quays
  • Marks And Spencer
    Hr Support Services - Advisor
    Marks And Spencer Aug 2007 - May 2010
    Hr Shared Services - Salford Quays

Faye Devine-Moore Skills

Customer Service Time Management Recruiting Teamwork Performance Management Human Resources Employee Relations Employee Training Interviews Coaching Employee Engagement Change Management Management

Faye Devine-Moore Education Details

  • Loreto Grammar School, Cheshire
    Loreto Grammar School, Cheshire

Frequently Asked Questions about Faye Devine-Moore

What company does Faye Devine-Moore work for?

Faye Devine-Moore works for Leep Utilities

What is Faye Devine-Moore's role at the current company?

Faye Devine-Moore's current role is Business Operations Support Manager.

What is Faye Devine-Moore's email address?

Faye Devine-Moore's email address is fa****@****cer.com

What is Faye Devine-Moore's direct phone number?

Faye Devine-Moore's direct phone number is +4420793*****

What schools did Faye Devine-Moore attend?

Faye Devine-Moore attended Loreto Grammar School, Cheshire.

What skills is Faye Devine-Moore known for?

Faye Devine-Moore has skills like Customer Service, Time Management, Recruiting, Teamwork, Performance Management, Human Resources, Employee Relations, Employee Training, Interviews, Coaching, Employee Engagement, Change Management.

Who are Faye Devine-Moore's colleagues?

Faye Devine-Moore's colleagues are Connor Raynard, Alex Nimmo, Elysia Hardie, Sam Higgins, Nathan Pamma, Jo Owen, Olivia Cull.

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