Experienced non-executive director in financial mutuals and SMEs, focusing on business strategy, customer value, sustainability and governance. FCA/PRA framework experience, Consumer Duty champion, Audit & Risk committee member, Ambassador for members. Global industry experience, board-level financial literacy. Passionate about supporting businesses that prioritise customer value over profit and deliver socio-economic value. Skilled in helping companies balance long-term success against short-term market-driven demands. Extensive track record in leading and guiding initiatives that create sustainable business value. Strong communicator, effective collaborator, experienced in working with diverse stakeholders and cultures.