Faye Ramsey Email & Phone Number

Direct operations across multiple offices and divisions, showcasing leadership and cross-functional collaboration skills. Assumed full ownership of website updates, including content development and design enhancements, showcasing technical expertise. Oversee order processing and optimize customer service experiences.• Lead the design and implementation of system codes for database applications, advancing operational efficiency.• Collaborate closely with technology teams to develop seamless web interfaces, ensuring reliable, secure, and high-performance integration between databases and web applications.• Specialized in e-business and e-commerce pages, fine-tuning system codes and setups to drive online growth.• Manage the central database and provide pivotal training for staff, fostering a culture of knowledge sharing.• Authored comprehensive documentation on database application processes and procedures, reinforcing consistency and quality across operations.• Successfully onboarded and mentored 2 new team members over a 12-month period.• Demonstrated an eagerness and capability to step into greater leadership roles, seeking opportunities to make impactful contributions at a higher strategic level.

Developed proposals concerning publishing opportunities for our journals and prepared reports and analyses and consulted with publication group managers for delivery or editorial, design/production. Managed quality control and cost-efficiency of pre-press, printing, and paper vendors.

Coordinated all phases of outsourced production and fulfillment activities for reference publications, self-assessment, and continuing education product lines with in-house staff operations. Led complex projects and interfaced with vendors.

Bachelor Of Arts (Ba), Business Administration And Management Information System

Master Of Business Administration (Mba), Project Management