Faye Tudor Email & Phone Number

Bendigo, Vic, Au

Australia

Bendigo, Victoria, Australia

Bendigo, Victoria, Australia

Interview applicants and facilitate all aspects of student applications – processing and receiving applications, assessment of applications, processing documentation, and preparing Authority to Invoice for employers and key clients. Provide advice to prospective students on the application processes and requirements. Responsible for ensuring pre-enrolment information and administration is accurate.•Manage applications on dSR/ASMS including making offers to applicants. Act as decision maker for assessing student applications as an AED. Proficient user on Student Management System, Argos, JR+, dSR, ASMS, and MS Office. •Process a range of pre-enrolment, enrolment and post-enrolment related activities. Post enrolment activities include course withdrawal, fees refunds, credit transfers, continuing enrolment, and general enquiries. •Use judgement and problem solving skills to respond to complex cases and assist team leaders & managers with complex issues. •Work independently to quality check student enrolment paperwork pre & post induction. •Communicate and liaise with teaching department staff in relation to administrative and academic issues. •Develop and maintain collaborative relationships with a range of internal and external stakeholders•Work collaboratively with colleagues to share knowledge and support ongoing learning of team members, and engaging in continuous professional development.•Support Lead Educator with confidential staff and student meetings, providing highly accurate meeting notes.•Participate in interview panels for new team members.•Fire Warden duties.•Wellbeing Working Group - contributing to and driving the ongoing work to support a positive environment in the workplace, paying particular attention to psychological safety & wellbeing initiatives.•Gender Equality Working Group - working in close partnership with the Diversity & Inclusion team to actively contribute to the advancement of gender equality within our organisation.

Bendigo, Victoria, Australia

Operating in the busy residential property department, this position provides support across the managed portfolio, including all administration tasks, routine inspections, and entry/exit inspections.RESPONSIBILITIES• Processing rental applications, and preparing tenancy leases and management authorities.• Processing/follow-up of maintenance requests, preparation of rent reviews, compliance checks and insurance renewals.• Assisting with routine inspections, conducting open houses, including preparing relevant reports and documentation.• Attending to general enquiries, administration and reception duties as required.• Providing additional support to property management team as directed.

Dunoon

Multi-site centre manager, overseeing the successful running of three centres in Bute, Cowal and Helensburgh. My role includes working with the three secondary schools in my area to support the delivery of our extensive Skills for Work programme. I act as PAT+ for Faslane students, providing relationship management as we develop the provision of degree programmes and further education to naval personnel in Helensburgh. I sit on the health & safety committee, the graduation committee, and the Staff Development committee, manage FOI requests, and I am the staff representative on the board for UHI Argyll.

Argyll & Bute

Dunoon, Argyll And Bute, United Kingdom

Manage and administer the Dunoon & Rothesay centres in line with college policy and procedures. Supervise and grow activity in Helensburgh, and oversee operation of Skills for Work programme in all three schools, working in conjunction with the Schools Link Manager.Provide local support to individuals studying at Argyll College.Market the centre within the local community and develop links with groups, organisations and businesses in Argyll.Contribute to the wider UHI network and its activities.Carry out enrolment and induction for new students.Provide pastoral and academic support to students and signpost to relevant internal college staff, UHI team or external agency, as appropriate.Responsible for invigilation of internal exams and assessments. Liaise with the college SQA co-ordinator to identify appropriate invigilators for SQA exams.Provide support to tutors.Organise and co-ordinate short courses including the distribution of marketing materials locally and target marketing of appropriate employers/local groups.Ensure that quality standards are being met and that college wide procedures are embedded within the centre. Contribute to the evaluation and review of college wide procedures, suggesting improvements that would lead to streamlining of process as well as additional procedures required.Sit on the Health & Safety Committee and the Staff Development Committee.

Glasgow, United Kingdom

Customer-focused researcher in the field of commercial real estate data. I have worked in the key markets of London West End, Manchester and Edinburgh, and pride myself on being driven to achieve the best quality data for our clients. I am skilled at problem solving, customer relations (including client meetings), and attention to detail, and will always strive to provide support to the team. In addition to my core responsibilities, I have set up and now run the Twitter account for the team and I source, write and publish news stories on the Scottish commercial property market.Deliver excellent standards of research for our high value customer base. Source, research, write and publish topical news stories for Scotland in order to develop and deliver a regular flow of news.Researching pro-active story ideas, case studies and commentary pieces.Keeping social media content relevant and up to date.Providing proofreading and editing advice.Engage in proactive research, build and maintain relationships, objection handling, and client visits. Maintain a strong base of market knowledge for my area via research, client meetings, regular calls with key players in the Scottish property market, and a strong knowledge of topic news and events.

Glasgow, United Kingdom

Set and exceed own property portfolio goals to reach daily, weekly, and monthly individual and company targets with a crucial focus and compliance to CoStar’s quality standards; consisting of complete and accurate data. Perform 40+ business critical research interviews a week, accurately maintaining the database of commercial property information.Generate new property listings for portfolio using a variety of research methods, including building relationships, effective questioning, listening, probing and building rapport, and sharing market knowledge with team members.Successfully build long term relationships with clients through regular contact, building of business awareness/intelligence and keeping up to date with the property market in the area.Network and partner with key contacts within the property portfolio to enhance the CoStar brand while promoting CoStar products to increase property listings or creating PR opportunities for clients and CoStar which are mutually beneficial.Proactively identify, volunteer or participate in business focussed research projects to reach strategic goals for the UK property market.Quality Champion.Team contact for investments information/queries.Supported & engaged in editing and writing a range of sub-market analytics reports.Developed and now manage the team Twitter feed - providing team training on Twitter, proactively representing and strengthening the CoStar brand, and searching out new data to ensure the most up-to-date data in the North West area.

Responsible for controlling and maintaining CRM software & creating and maintaining customer relationships via email and phone, by conducting business consultations, and reacting to inbound phone calls and emails. Liaise with customers & businesses to present the best solutions that suit their specific needs. Built & ran a team of colleagues to deliver business focused workshops several times per week, communicate effectively & influence the team to work for success, and follow up on opportunities generated from these workshops.Actively pursuing and generating sales, driving business, creating revenue by building a pipeline of opportunities. Formerly worked in Specialist & Concierge roles - used perseverance, problem solving, organisation & conflict management to deliver quality decisions and outstanding customer service as Concierge.

Created and led seminars for first and third year students of English literature. Wrote and gave lectures; completed marking, pastoral care, etc. Also, organised and chaired research seminars, chaired conference panels, edited articles for journal publication, wrote & published book reviews, attended & delivered papers at conferences.

• Women’s manager: driving sales and targets, training and motivating team,store rota management, exceptional customer service, developing team, including the new keyholder. Also, conducting interviews and hiring, managing & organising the implementation of new collections, contributing to conference calls preparing for & performing store walk-throughs with district managers. • Kids Specialist, Baby Specialist, & Women’s specialist: leading by example in all aspects of customer service from product knowledge to identifying customer needs and conflict resolution. Training, lead cashier duties, implementing new collections and managing the shop floor.

Phd, Renaissance Literature

BA (hons) English Studies, 2001 M.Litt in Renaissance Studies, 2003 PhD in English literature 2010

Education record