Faye Dykes Email & Phone Number

Blindley Heath, Gb

Lingfield, England, United Kingdom

I am passionate about making a difference in using Organisational Development interventions to drive retaining, engaging and developing an organisations most valuable asset - it’s people. Working with leaders who really value change with demonstrable bottom line results using cutting edge people centric development tools Specialist areas are in organisational development, able to work at a strategic and operational level with a commercial focus and align interventions to support achieving business goalsClients range from Private Global Businesses (Netflix, BT, Starbucks ) Public Sector (Hampshire County Council, Office for National Statistics) through to SMES (Private Complex Care Sector to Telco)

Winchester, England, United Kingdom

To deliver organisational development interventions that support and enhance organisation performance through a tough period of change

Caterham, Surrey, United Kingdom

Managed and delivered an extensive training plan to ensure employees are safe and industry compliantDramatically streamlined induction process which improved retention by 10%Launched the L&D Integration plan of analysing the 4 business divisions with equally complex training plans delivered to over 3000 employees

Croydon, United Kingdom

To take time out to raise my two girls who are now at school

Worked independently for a variety of clients, primarily within the private sector delivering organisational development solutions that delivered against their business plan. This includedDesigned and delivered bespoke leadership and management development programmes to develop management capabilityDesigned and delivered a management performance system with competencies tailored to meet the organisations specific needIntroduced the concept of talent management and delivered a framework to complement the business strategy of engaging and retaining their critical roles Coached the MDs of 2 organisations to accelerate their business performance

Delivered at a strategic and operational level middle to senior development programmes for both retail and head office management staffImplemented a talent management strategy through utilising a robust assessment process that accurately identified high potentials at middle and senior levels who were then developed through a fast track management programmeWorked and influenced the global learning team to ensure that the UK was aligned with the global programmes as well as delivering specific learning needs for the individual UK marketDeputised for Head of Learning and Development, responsible for regional trainers and Head Office team

Worked closely with the MD of Whole Sale Markets to identify the training gaps and then implemented a training plan to deliver the solutionsReviewed all the training solutions being used and streamlined the training offering ensuring it was fit for purpose and delivered value for moneyDelivered a variety of senior leadership programmes including team development, performance management and team managementCompleted consultancy projects for other organisations including Barratt Homes

Operated at a strategic and operational level by implementing a people plan that was aligned to the business goals. Key successes were toDesign and implement a career pathway for all areas of the business that delivered a 15% uplift in sales that directly correlated with improved customer advocacy, operational standards and reduced staff turnoverImplement a performance management process which measured great and poor performance in a simple but meaningful way. This enabled the business to be able to implement a talent management strategyDesigned and delivered a talent management strategy that enabled the business to effectively succession plan and support their grow your own management strategy Design and deliver a variety of organisational development solutions across all levels of the business Effectively engage key stakeholders at all levels through positively influencing and working cross functionally with the wider Talent Team