Faye is a financial services leader who works in growing organisations to provide accountability, coaching, and structure to customer-facing teams. After over two decades in every size of financial services business across retail and commercial products, Faye knows you need people-focused leadership delivered well to transform business results. With an individualised approach, clear communication and a bias towards action, Faye ensures that employees are motivated and customers are happy. Faye has transformed the performance of 7 customer-facing teams, through the introduction of digital processes whilst managing lending portfolios up to £300M and prides herself on creating calm from organisational chaos. Faye is an accredited leadership coach, holds a distinction in the Chartered Banker’s Diploma in Lending Skills and is a graduate of several Talent Development Programmes. Faye holds a BA in European Studies from the University of Manchester. Writing regularly on LinkedIn, Faye posts her thoughts on leadership, financial services, career transitions, personal development and work/life balance. Faye transitioned to lending for social impact in 2023 whilst devoting more time to community volunteering and Board roles. Testimonials:📣“Her impact on the business within just over a year was remarkable. From the moment she got involved, everything fell into place.” Director, Alternative Finance.📣“Her relationship-building and stakeholder management skills are a real differentiator”. Managing Director, FTSE 100 Bank.📣“Faye’s strengths shine through when she leads teams to achieve challenging objectives”. Director, FTSE 100 Bank. 📣“As a leader, Faye is exemplary. We have two excellent members of her team who would be one or two promotion points behind where they are now had it not been for Faye’s team leadership capabilities”. Organisational Psychologist, Alternative Finance.