Faye Walko Email & Phone Number

Columbus, Ohio Metropolitan Area

Lead the team for US-based account and customer relationship management. Drive successful customer experiences, outcomes, and deliver exceptional sales collaboration, while providing the customer with a full understanding of current investments and additional solutions for situational awareness to protect life, property, business, and convenience..

Columbus, Ohio Metropolitan Area

Lead the territory team in the acquisition of new business through prospecting and spring boarding from established client relationships. Develop the territory, manage the sales channel, and pipeline. Manage the network of Valued Business Partners and recruit new partners. Engage with prospects and current customers to conduct discovery sessions by.

Columbus Ohio Area, United States

Drive positive customer outcomes by facilitating collaboration between all departments involved in a customer deployment of situational awareness to prevent ignorance-based loss. Engage with customer stakeholders, streamline communications, and ensure deadlines are met for each project and/or deployment. Expand outside of role-specific responsibilities.

Columbus, Ohio Area

Evangelize and drive new client prospecting and acquisition for situational awareness. Manage the network of Valued Business Partners and lead the territory team to maintain and expand established client relationships. Grow and manage pipeline for current customers and prospects. Engage with customers and prospects to conduct discovery sessions, assess.

Columbus, Ohio Area

Serve as the primary point of contact for customers in a geographical territory. Drive successful customer experiences and deliver exceptional sales collaboration, while providing the customer with a full understanding of current investments and additional solutions for situational awareness to protect life, property, business, and convenience. Collaborate.

Dublin, OH

Earned a reputation as a change agent highly successful in turning around struggling territories and accounts, addressing and resolving longstanding issues, and rekindling damaged and dormant relationships. Focused dually on driving retention and renewals while also carrying a multimillion-dollar quota and holding direct responsibility for supporting A/R.

Dublin, Ohio

Responded to changes in regulatory reporting requirements, working on multiple projects simultaneously involving mapping and writing report specifications, and teaming with clients to drive enterprise-wide implementation. Presented clients with full explanations of, and end-user training on, modifications to current data reporting processes and systems.➜.

Dublin, Ohio

Cultivated relationships with regional and national user groups and associations—of multiple product platforms—working closely with breakout committees and functional workgroups for clients in state enterprise, behavioral, community mental health, public health, and vital records industries. Coordinated new customer user groups by recruiting leadership.

Dublin, Ohio

Led a 15-member team in supporting a multi-module enterprise-wide information management solution implemented in 400+ behavioral and public health client sites. Created daily action plans, coordinated workflow throughout 3 teams, developed training plans to promote continuous improvement, and conducted periodic performance evaluations. Collaborated with.

Dublin, Ohio

Mastered complex applications and served as a subject matter expert while developing documentation, facilitating training programs, and demonstrating products at regional and national user groups.

Provided diligent end-user support, resolved software issues expeditiously, and worked with internal teams to research, test, and develop solutions for complex concerns associated with script and billing software.

Midland, Michigan

System administration of the County Health Department EHR for clinical services, home visits, and environmental health including business analysis, implementation, documentation and staff training. Participated on a team of county staff and providers to implement the first county immunization registry in the state of Michigan. Served as team lead at a.