*Respond to customer inquiries via email and chat in a timely and professional manner.*Manage and resolve support tickets through the company’s ticketing system.*Diagnose and troubleshoot customer issues related to our products or services.*Escalate unresolved issues to appropriate departments when necessary.*Provide product information, guidance, and support to customers.

Responsible for livestreaming local operations, withresponsibilities such as:● Set the guidelines and strategy for local agencies andMCNs, influencers, users，campaigns and partnership.● Establish and maintain partnerships with local contentproviders, building "Live+" ecosystem through establishinggood collaborative relationships with local brands orcompanies.● Explore new campaign strategies and models, plan andlaunch Live streaming campaigns by following up populartopics, events, social hot issues etc.● Responsible for introducing, management, and developingof platform agencies，platform anchors Responsible foruser growth of Kwai live, improve user retention,consumption rate and ARPU value through management ofuser's life cycle.

Promote and sell a wide range of telecom products andservices to prospective customers.● Engage with prospective customers through variouschannels, including phone calls, emails, meetings, andpresentations.● Develop and maintain a strong understanding of ourtelecom products and services, as well as their uniqueselling points and competitive advantages● Meet or exceed sales targets and contribute to the overallrevenue growth of the company

Manage voice and live agenciesMaintain the relationship between the company and anchorsHunt new agenciesModerat anchors and develop their content

Responsible for livestreaming local operations, withresponsibilities such as:● Set the guidelines and strategy for local agencies andMCNs, influencers, users，campaigns and partnership.● Establish and maintain partnerships with local contentproviders, building "Live+" ecosystem through establishinggood collaborative relationships with local brands orcompanies.● Explore new campaign strategies and models, plan andlaunch Live streaming campaigns by following up populartopics, events, social hot issues etc.● Responsible for introducing, management, and developingof platform agencies，platform anchors Responsible foruser growth of Kwai live, improve user retention,consumption rate and ARPU value through management ofuser's life cycle.

*Evaluate, negotiate, and close key deals that help grow the footprint of Gaming including creators and developers using technology to build mobile, instant and cloud games*Demonstrate fluency in the most complex legal and business issues in contracts and develop creative win-win solutions with our partners*Be agile and execute across a quickly evolving range of products*Analyze markets and synthesize recommendations into actionable partnerships plans*Collaborate with a broad range of internal constituents to help define go-to-market strategy and drive sign-off from internal leadership