Product Manager, Strategic Initiatives
CurrentAs a core member of the Strategy & Execution team, I provided cross-functional support for Toggle by serving as a:◇ launch partner for our product teams, leading dedicated UATs teams for successful expansion into 13 states across auto, home and renters, including related post-production defect fixes & feature enhancements;◇ program manager for the 21st Century integration, developing and implementing our roadmap to successfully convert 180k+ policies from the 21st Century California book of business onto the Toggle tech stack;◇ relationship manager for our SaaS provider, developing scaleable shared processes, SLAs, and scorecard KPIs;◇ project manager for key staff initiatives, including monthly all-hands updates, annual strategy planning workshops, & employee experience