Fay Parker Email and Phone Number

Highly motivated and proactive team player with a strong focus on the customer experience, gained predominantly from a background in export sales in a manufacturing environment. Creative thinker with a proven track record of identifying and solving issues to provide a first class service. Highly organised with strong communication skills and the ability to liaise effectively with stakeholders at all levels.Experienced in the full export sales process within a manufacturing environment, from initial enquiry through to delivery and aftersales. Account management of an international distributor network, including market visits and international trade shows. Adept at identifying growth opportunities and minimising risk through a sound knowledge of international trade procedures, HMRC compliance, incoterms, rules of origin, trade agreements, and factors affecting market identification and export growth.Data focused with meticulous attention to detail. Proficient in the full Microsoft Office suite, including Excel and Access, with the ability to adapt quickly to new software. Proven history of optimising CRM and ERP/MRP software to improve workflow and customer experience, facilitated by effective staff training.Skilled at increasing target audience and growing customer engagement via market research, social media and direct marketing. Event planning from inception through to planning, delivery and evaluation.