Fay leads on executive search for retained senior HR appointments across all sectors in the UK & European markets. She engages with Frazer Jones' senior HR audience to provide career advice and support on any upcoming HR hires.Fay is flexible and consultative in her approach and adapts our executive search methodology to suit hiring needs. Our typical executive search suite includes a market map and deep dive of each recommended candidate using her prior HR experience and extensive search capability.

A specialist HR recruiter servicing senior Human Resource searches within Financial services for the London market.Fay regularly features in the top 50 global rankings across all brands within The SR Group.

Having spent over seven years as an HR practitioner working across a range of professional HR roles and sectors, I now work for Frazer Jones as the Head of Professional & Financial Services Practice for HR Executive searches across South East Asia.Our Financial & Professional Services division has a track record delivering the highest calibre HR professionals to a significant number of the leading FTSE100 organisations, large global businesses and SMEs.Working on advertised, retained and contingent recruitment assignments we have built a strong reputation within our market of delivering excellent service and tailoring solutions specifically to match the needs and expectations of our clients. I specifically look after clients within Financial, Banking & Professional Services.Every member of the team here has an extensive network of HR professionals which we share. Through regularly hosting events and updating the HR community on market trends we are able to retain our contact and communication, rather than acting as a transactional recruitment agency.Specialities:Head of HR, Chief Human Resources Officer, HR Director, HR Generalist, HR Manager, HR Business Partner, HR Officer, HR Advisor, Learning & Development, HR Change, HR Project Managers, Talent Management, Recruitment, Organisational Change, ER Specialist, Graduate Recruitment, Organisational Development, Organisational Design, HRIS, Payroll & HR Data Analytics.Geographies:Singapore, Malaysia, Thailand, Indonesia, Philippines, and Vietnam.I assist HR professionals making career moves across Financial & Professional Services specifically, but can connect professionals from any sector looking to make the next move or are looking to hire within South-East Asia.Please feel free to contact me for an informal chat:• Email: fayphillipsjones@frazerjones.com

A specialist HR Recruitment Consultant within the Commerce & Industry division.Servicing a diverse number of industry sectors including Technology, Media, Telecomms, FMCG, Retail, Oil & Gas, Third Sector, Pharma, Business Services, Engineering and Construction. Specialities:HR Generalist, HR Officer, HR Advisor, HR Manager, HR Business Partner, Head of HR, HR Director, Learning & Development, Talent Management, Recruitment, Organisational Change, HR Recruitment, ER Advisor, Graduate Recruitment, HR Graduate, Organisational Development, Organisational Design.

A specialist HR Recruitment Consultant within the Commerce & Industry division.

The SR Group consists of five specialist recruitment businesses:Frazer Jones - International specialists in supplying Human Resources talent for permanent and temporary positions across the UK, Germany, Europe, Amsterdam, Milan, Middle East, Asia, Australia & the USA.Taylor Root - The world's leading legal & compliance recruitment firm, with offices in London, Dubai, Singapore, Hong Kong, Melbourne and Sydney.Brewer Morris - Market leading recruiters of tax and treasury professionals throughout the UK and internationally.Carter Murray - Award-winning specialist recruiters of marketing professionals to the professional and financial services sectors.SR Search - Specialist senior level legal search on a truly international basis.

Work in the HR Change Team to support HR Change Projects and initiatives. Key Achievements:- Project managing/PMO for a global end-to-end redundancy process review and redesign (pan Barclays). Involving a review of a recent restructuring exercise followed by the delivery of a series of workshops held with key stakeholders aimed at enhancing the colleague experience. Significant enhancements to current redundancy process achieved, including the set-up of sustainable regular review/ownership- Launched and designed a new ER SharePoint which included gathering and designing a Redundancy toolkit. Meeting one of ER’s strategic objectives, HR can now access a self-service tool to support delivery of change- Supported delivery and maintenance of an integrated plan for HR & implementing this across the HR community. Building a network of Project Managers accross HR to capture all HR activity. This is the first time HR has had a single plan to share with HR and the business to enable strategic forward planning

Working across a broad range of industry sectors with a strong experience gained within Financial Services and Public Health. Working largely with Top 100 FTSE clients. Key experience within the following PwC HR Management areas of expertise:- HR Function Transformation- HR Effectiveness review- Workforce Restructuring- HR Operating Model Design- Process Design & Improvement- HR Activity AnalysisWorkforce Restructuring- Employee relations- Redeployment- Recruitment- Communications and Change - Cost Improvement PlanningSince joining PwC I have undertaken a number of roles including;- PMO for large divestment within a global FS client- Design of a new HR operating model for a global FS client- Workstream lead for an HR cost saving initiative within the public sector- Workforce effectiveness review and cost reduction for the public sector- Created a case for change for an HR Transformation within a global electronics company- Graduate induction leader for a new internal HR Graduate scheme: The success of this led to being a team shortlisted as finalists for the PwC Awards 2013- Developed 3 proposals from my own external HR contacts for new business to the firm- Supported the development of the HRM Regional business working alongside the leading Director- Created a number of internal networking opportunities

Voted No.1 Global Custodian. 430+ UK based staff, in a team of 3 reporting direct to Head of HR.Employee Relations • Advise and coach the line on performance, discipline, grievance, flexible working applications, absence, and maternity• ‘At-risk’ meetings and advice• Update HR Policies in line with employment legislation and best practice• Primary manager and point of contact for HR Shared inboxTalent Management • Design and deliver bespoke workshops and Company-wide training• Recruitment; interview candidates, liaise with agencies, negotiate offer • Ensure delivery of half yearly appraisals and feedback to business• Graduate recruitment: fairs, interviewing, designing assessment centre HR Reporting• Reporting: overtime, absence, turnover, staff report, FTE, and ad-hoc • Present at monthly senior management meetings • Conduct and analyse Exit interviewsReward• Key support in annual compensation review• Advise and promote employee benefits, arranging seminars• Conduct yearly salary review/benchmarking HR Administration• Accountable for: maternity, paternity, leavers, probation, holiday buying • Ensure HR System data (ADP) is accurate, payroll forms received on timeKey Achievements• Launched an employee self-service system for London

A workplace that won a Top 75 Public Sector Award (2010)400+ staff onsite, reported into Business Partner in a team of 2.Employee Relations • Managed a caseload of complex employee relations in a unionised environment• Performance management, disciplinaries, grievances, absence• Leading organisational change • Action planned for Employee Staff Survey resultsKey Achievements• Launched a new ‘ViP Awards’ recognition scheme across the Agency • Launched Total Reward Statements• Ran a resourcing centre for the Swine Flu Epidemic (April 2009 - May 2009)Talent Management • Designed and delivered workshops: absence and performance management systems

• Based in Head Office I was part of the team that co-ordinated the largest change management programme in M&S Head Office for 150 Head Office employees• Managed a TUPE-In of 16 individuals• Assisted management in employee relations matters

• Business partnered four Store Managers in High Street Stores: Angel, Covent Garden, Victoria & Hackney, 350+ staffReported direct to Regional Head of HR • Key KPI's: absence, cost management and customer service. Reduced absence targets, supported line managers in employee relations and targeted employee opinion surveys.• Successional planning and recruitment

One of two graduates selected for a prestigious new store opening • Accountable for recruitment of 44 Section Managers: selection to induction• Liaised with Head Office on attraction materials and advertisement• Line managed two direct reports• Headhunted, held recruitment fairs, sifted CV’s and assessed 90+ candidates through assessment centres• Achieved 100% of recruitment targets

Selected from 7000 applicants I secured one of the 10 HR roles. • Managed recruitment team of 4 to recruit 100+ Customer Assistants • Reduced absence target (3.12%, joint 3rd for flagships)• Achieved 100% Eligibility to work checks• Successional planning; 0 live vacancies in store• Co-facilitated Absence Training for new Managers• Analysed Exit interview trends• Generalist HR Duties; Grievances, Appeals, Disciplinaries, and Investigations• HR systems proficient (People Soft)

BsC Psychology (First Class Honours)