Grafterr is a disruptive technology provider to the hospitality sector. Delivering a suite of fully connected point of sale products, the company is one of the only providers to offer a full-service POS platform – which includes ePOS terminals, self-checkouts, online, mobile & contactless ordering, payment solutions, delivery & driver management, stock control and HR management. Our platform helps hospitality providers, including restaurants, takeaways, pubs and bars, modernise their service offering, create new sales channels, automate processes and generate business growth. This role involves extensive product knowledge of our hardware and software products.We offer hospitality businesses a SAAS based service fulfilling there business requirements with bespoke solutions. ◆ Communication and interpersonal skills are key to building rapport with potential clients to build trust in such a hard fought market place. ◆ I have excelled at hitting Sales KPI’s with a great closing ratio. ◆ I was one of the key personnel in our crowd funding campaign. ◆ I helped land the biggest account for the company resulting in a UK wide role out of SAAS and hardware worth thousands. ◆ My hard work, dedication and great numbers have been recognised resulting in the CEO putting through training to be promoted to management level.

I take responsibility for all booking details and enquiries for private dining/drinks, meetings and events in a friendly and helpful manner and ensure that all requirements can be met during their events.Currently a Team Leader to a group of 6 people who help with the marketing campaigns and events.This role involves promoting Lulu to business and educational contacts in the city to raise the profile of the venue. Creating new relationships and developing current ones with clients who are keen to use the facilities on a regular basis is a big part of the role. Delivering excellent client satisfaction whilst also converting new business opportunities into long term clients is key.◆ Project management is a large part of my current job, making sure all of my plans fit into the allotted time scale and within the given budgets is crucial to a successful campaign.◆ Various times throughout the year i will be running multiple projects at any given time so multi-tasking and distributing my time between them has become a skill and responsibility i have become accustomed to.◆ I lead and manage a team of PR’s who use Direct Marketing to promote upcoming events at the venue◆ Invoicing and creating a database of nightly takings and dealing with all monetary matters on the events i organise are a big part of the job.◆ I supervise each event, taking care of bookings, guest lists and so any problems behind the scenes can be resolved quickly, calmly and professionally.◆ Coordination of private events and ensuring all guest requirements can be met◆ I have created and grown digital & social media presence for events and brands into the thousands with growing weekly activity. I constantly manage the content and drive digital marketing campaigns to increase brand awareness. From the escalating members on the various social media platforms, the brands heightened presence has translated into more profitable annual returns.

I have been working at Virgin Active since the start of 2015, after its recent £1.2 Million refurbishment it has some of the best facilities and equipment in the UK. I have been training clients using all of the new equipment to make the most effective workouts and get the best results. A few of the different clients I have involve teaching Boxing Classes, metabolic circuits to burn fat and increase fitness, Olympic lifting, Strength and conditioning and Sports specific workouts. I have worked with clients from all ages and genders and tailored programmes to get the best results from each individual.

January 2008 – July 2008◆ This role involves managing others on projects alongside implementing marketing strategies.◆ Dealing with clients to gain new business and strengthen existing relationships is a large part of the job which requires great interpersonal skills.◆ Creating marketing media and promotional material to launch new brands.◆ Time and Project management were key skills I used to constantly hit targets.◆ Organising and running corporate events.◆ Experienced in B2B and B2C Direct marketingAchievementsI was awarded at the annual Rising Stars Conference in Manchester to which only the Top 50 people in the country are invited for excellence in the Company.