Faza Rashif Email & Phone Number

Jakarta, Indonesia

Jakarta Selatan, Jakarta, Indonesia

• Improved the performance of enterprise chatbots by generating weekly reports based on findings from conversational data.
• Proposed and implemented a machine learning model for data classification of chatbot conversations through cross-departmental collaboration with the helpdesk and quality assurance team.
• Designed python codes and applied python modules to analyze chatbot conversation data (N-gram, Wordcloud, Sentiment Analysis).
• Created data quality monitoring dashboards to measure completeness dimensions using spotfire (BI) for the Enterprise Data Management team. Documented SOPs for the processes for future use.
• Monitored and measured company data against data quality dimensions using business intelligence.
• Assisted data governance projects with the mapping of metadata from 80+ datasets by conducting interviews.

Bachelor'S Degree, Information Technology, 3.61

Final Project : Development of Android-based Chatbot Application Using Back Propagation Artificial Neural Network to Help The First.

Education record