Faz Brown Email & Phone Number

London, England, Gb

London Area, United Kingdom

London, England, United Kingdom

Global full life-cycle talent acquisition across various corporate functions, including entry-level to Director-level positions. Functions include: Workplace Experience & Real Estate, Compliance, Talent and Marketing.• Full life-cycle recruitment: Lead strategic efforts for critical roles across levels, functions, and global offices from talent attraction to onboarding.• Stakeholder Management: Build relationships with the Senior Leadership team and Hiring Managers, apply critical thought to scalable recruiting. • Process Development: Partner with stakeholders to define roles, write job descriptions and evaluation and selection processes.• Agency engagement: Effectively evaluate potential third party partnerships, build highly effective working relationships with external partners to support the hiring process.• Proactive sourcing: Using a mix of referrals and sourcing campaigns to find and engage both active and passive candidates through proactive initiatives. Platforms used include LinkedIn Recruiter and Otta.• Candidate experience: Screen candidate applications, conduct interviews and manage candidate communication. Effectively educate candidates on AlphaSights and available opportunities; facilitate a positive and impactful experience. Candidate management through ATS (Greenhouse).• Ad hoc projects: Partner to continuously develop process improvements to enhance the experience for candidates and internal stakeholders alike.

• The key coordinator of the Genius Bar.• Liaising between the customer and the technician through each stage of repair. • Devising and delivering training to the technical team based on improvement indicators. • Working on key business focuses on a global scale. • Diagnosing software and hardware issues in a timely manner. • Delivering brand values and high levels of customer service to over 1000 weekly customers. • Being the link between the technicians and wider leadership team.

• Responsible for the hiring, training and development of all Essex staff. • Devising and facilitating engaging learning modules. • Sourcing and developing candidates from various professional backgrounds including tech and customer service. • Working closely with the European market to create and host inclusion & diversity development content. • Leading and inspiring a force of over 100 employees for one of the largest companies in the world during it's busiest quarter, to record sales intake. • Monitoring staff performance metrics and catering improvement plans around this. • Meeting tight hiring deadlines and facilitating hiring events.

• Head of sourcing over 600 employees annually for a variety of business roles including HR, customer service and entertainment. • Keeping my finger on the pulse of all emerging talent via social media, linkedin and held hiring events. • Responsible for delivering all training and induction materials to new hires. • Changed the face of customer service by co-authoring a customer service guide used to monitor and develop talent.• In charge of enrolling all employees on HR systems and payroll programs. • Organising an annual event in which a bonus scheme valued at over £100,000 was awarded. • Focusing on business inclusion and diversity initiatives which led to the company recieving the Queen's Award for Enterprise. • Leader to leader coaching and development. • Working with key stakeholders to further improve the employee experience.