Fazilat Paracha Msc Email & Phone Number

Liverpool, Gb

Liverpool, England, United Kingdom

Agile management office

Liverpool, England, United Kingdom

• Demonstrated a hands-on approach in supporting the insurer’s investigation process to guarantee the legitimacy of claims, recognizing the potential for fraudulent activities. • Maintained full control over individual claim files guaranteeing up-to-date and comprehensive records, often within a 24-hour turnaround. • Prioritized close communication with repair garages to expedite claim processing, securing fast turnaround times for customers. • Dedicated to facilitating timely settlements, particularly for claims under 10s, emphasizing both fairness and superior customer service.

Liverpool, England, United Kingdom

*Administrator of highest number of Nike.com registered customers on store opening day. *Successfully completed over 70 Nike.com links on opening day, exceeding sales target by 48% successfully *Developed innovative marketing campaign for in store visual merchandising that increased store revenue by 23%. *Helped develop the Nike community that. Brought consumers closer to understanding the goals of the Nike team initiative to developing athletes.

Liverpool, England, United Kingdom

*Trained and developed new sales field agents *Managed a small team of new employees assisting them with networking and practicing sales pitches. *Delivered morning impact meetings *Consistent high roller (generating a high number of sales) for 2 consecutive weeks.

Mersey Parks Care Home Liverpool

*Interacting with health care professionals such as doctors and nurses to make sure they were being supplied with the correct patient information for the best care *Achieved compliance with 100% record keeping national inspectors ensuring administrative work is fully up to date and compliant. *Contacting families about medical changes in a person's profile..

Birkenhead, England, United Kingdom

*Attended to over 50 customer enquiries daily, resolving queries, answering questions, offering advice and ensuring exceptional service was provided *Ranked one of best call handlers for having 99% percent customer satisfaction on a weekly basis. *Worked as part of a team that had 3 of the top ranked call handlers in the office. We held regular team zoom calls to advise each other on how to improve stats on a weekly basis.

Liverpool, United Kingdom

*In charge of stock intake and ordering and restocking bar at the end of every working week. *provided excellent customer service to customers daily - promptly and efficiently fulfilling 100 orders daily*served 100+ customers weekly, managing finances and collecting over £1000 in tips weekly

Liverpool, United Kingdom

*Monitored CCTV to identify suspicious persons and apprehended individuals suspected of concealment in a discreet and safe manner. *assessing the security needs of emergency situations and acting accordingly whilst maintaining confidentiality.*created a safe and comfortable working environment for employees and customers to emergency situations and escorting individuals of the premises.*constructed written reports on the behalf of the supermarket to highlight incidents, completed with recommendations.

Msc International Business And Management, International Business

Ba (Hons) Media Production, Cinematography And Film/Video Production