Fazlan Faiz Email & Phone Number

Colombo, Western Province, Sri Lanka

Responsible for presales activities of Axonect AXP products - API Management , API Monetiser , API Aggregator

Colombo, Western Province, Sri Lanka

Customer Success Manager | Building Relationships | Driving Customer Satisfaction• Pipeline and opportunity management to meet customer needs and expectations.• Collaborate with sales team to maximize product/service value for customers.• Create personalized success plans, ensuring customer satisfaction.• Act as a trusted company ambassador, providing exceptional support.• Attend industry conferences and trade shows to stay informed.• Build strategic relationships with customers and alliances.• Provide sales support for Cloud E-Commerce Business.• Expertise in Xero and accounting software.• Help customers with implementation and best practices.• Demonstrates strong business acumen.

Colombo, Western Province, Sri Lanka

• Specializing in providing courses for Diploma in Cloud Accounting, Diploma in Australian Accounting Bookkeeping and Taxation, and UK Accounting Bookkeeping and Taxation.•Expert in designing practical education courses for business applications in collaboration with institutes and partners.•Proven track record of equipping professionals with the skills and knowledge needed to thrive in the evolving world of cloud accounting.•Experienced in delivering comprehensive training programs that cover key aspects of cloud-based accounting software and tools.•Dedicated to promoting the adoption of cloud technology in the accounting field to enhance efficiency, accuracy, and productivity.•Strong emphasis on providing hands-on, real-world scenarios to develop practical accounting,business skills.•Extensive knowledge of Australian and UK accounting principles and regulations, ensuring compliance and accuracy in financial reporting.•Collaborative approach to working with industry partners to create tailored training solutions that meet the specific needs of businesses and individuals.•Recognized for delivering high-quality education and empowering students to excel in their careers as cloud accountants.•Passionate about staying up-to-date with the latest trends and advancements in cloud accounting, constantly evolving course offerings to reflect industry best practices.

Moratuwa, Western Province, Sri Lanka

Visiting Lecturer | ERP Applications and Analytics | University of Moratuwa•Ensuring student needs and expectations are met Teaching ERP Applications and ERP Analytics•Supervising the independent work of students at undergraduate level.•Created new curriculum for undergraduate students. •Paper setup for semester examinations

Canada

Sales Engineer & Project Manager | Growth Driver | Partnership Builder• Managed pipeline and opportunities, driving consistent sales growth.• Developed strategic partnerships with Pronto Australia and other ERP vendors.• Conducted impactful product demonstrations across APAC, Canada, and the USA.• Highlighted technical solutions to showcase product features and capabilities.• Served as the main point of contact, ensuring effective project communication.• Collaborated with customers to create implementation plans and requirements.• Closed new business deals through contract negotiation and integration.• Accurately forecasted future sales numbers for informed decision-making.• Represented the company at domestic and international trade shows.• Delivered compelling sales presentations to individuals and groups.• Achieved 30% increase in new account business through prospecting and seminars.• Experienced speaker at conferences and webinars

Colombo, Western Province, Sri Lanka

ERP System Demonstration Expert | Presales Consultant | Business Process Documentation• Conducted Oracle NetSuite/Acumatica ERP system demonstrations and process mapping in Singapore and SL.• Documented business processes through presales business blueprints, as-is and to-be processes, and process diagrams.• Prepared RFPs (Request for Proposals) documentation to facilitate streamlined operations.• Handled multiple domain ERP demonstrations, including Finance, Procurement, Supply Chain, CRM, and Project Management.• Managed proposal development and successfully negotiated with customers.• Delivered persuasive product demonstrations to high-ranking executives and end-users.• Demonstrated exceptional listening skills to understand complex requirements and align them positively.• Passionate about leveraging ERP solutions to optimize business operations and drive growth.

Colombo 03

Results-Driven Business Analyst | Cloud ERP Solutions | Revenue Growth | Sales Enablement.Responsible for pre Sales activities, From Demonstrating the Product to redesigning the Business process.• Specialized in CRM, Sales, Procurement, Inventory, Finance, Manufacturing, Projects, and Services.• Proposed and implemented effective Cloud ERP solutions.• Conducted ERP system demonstrations and process mapping.• Drove productisation in the SMB market, leading to a 40% revenue increase.• Achieved a 20% sales conversion boost through persuasive product demonstrations and negotiation.• Mentored and coached junior consultants in functionality and technical aspects.• Developed tailored starter packs for SMEs.• Effectively communicated product vision and values to sales teams, creating sales tools for enhanced performance.• Conducted market analysis to understand landscapes, trends, and customer needs.• Optimized go-to-market strategies based on market insights.• Created training materials and provided trainings to business partners.• Produced engaging content such as use cases, case studies, videos, and blog posts.

Colombo 03

Business AnalysisProduct ImplementationProcess Testing User Training Task Management Driving Project Tasks Handling Multiple Domain Process(Finance,Sales,Procurement,Project and Service,Inventory Management,Production)

Colombo 02

Link PlanningInvolved in identifying and analyzing transmission system reinforcements needed to be resolve reliability as well as operational issues in order to enhance economic efficiencyGained exposures related to operations and maintenance of switching systemHandling SAP ERP system(Project Systems Module)Coordination installation,testing and troubleshooting activitiesDeployment and maintenance of network monitoring,analysis and reporting toolsDay to day network performance monitoring

Beng(Hons) In Electronic Engineering

Activities and Societies: IEEE

Diploma Of Education

Mba In Information Technology Specialized In Business Analytics, Business Analytics

•Business Intelligence •Management Decision Making ‐ Statistics •Descriptive and Predictive Analytics •Enterprise Information Management