Fouad Ballan Email & Phone Number

Doha, Qatar

Doha, Qatar

Global Brand Relationship Management: Managed critical relationships with international brands, ensuring alignment of their digital transformation with strategic goals.Innovation and Strategic Initiatives: Conceptualized and led the GWC Express initiative, introducing innovative delivery solutions and forming strategic partnerships to enhance market position.Cross-Functional Team Collaboration:Fostered teamwork across departments to focus on customer success and implement continuous improvements based on feedback and performance metrics.Enterprise Application Development and Integration: Oversaw the development and integration of over 15 enterprise applications, customizing solutions to meet client needs and enhance user experience, including the GWC Chatbot and RPA integration with Cargowise.Customer Onboarding and Satisfaction: Directed comprehensive training and platform education programs, ensuring high levels of client satisfaction.Transport Operations Optimization: Managed the Vehicle Tracking System, utilizing IoT and real-time data streaming to enhance logistics efficiency and ensure timely deliveries.Digital Transformation Leadership: Orchestrated a comprehensive digital transformation, achieving a paperless ecosystem within Contract Logistics through the EAGLE Warehouse Management Solution, increasing operational efficiency and sustainability.Software Development and Process Standardization: Led the initiative for standardizing software development processes, culminating in achieving ISO 27000 certification.

Doha, Qatar

Directed and developed global efforts for platforms like GWC Tracker, NedAir Tracker, and FIFA Command Center, ensuring timely delivery and optimal user experiences. Tech Stack : NestJs, NextJs, Flutter, Azure Cloud,Kafka, PostGresSQL and Azure ML.Oversaw the Productivity Tracking System and Last Mile Delivery System, managing their lifecycles from inception to deployment, with emphasis on user experience and business alignment. Tech Stack : NestJS, Flutter, Azure Cloud, MySQL, Angular, ExpressJS.Managed key projects, including the Safety Incident Management System, realizing substantial cost savings 97% from 320000$ to 3000$.

Doha, Qatar

Managed the Doop Delivery Management System, ensuring optimal user experience and alignment with business objectives. Developed and Managed LEDD E-commerce project, from requirement analysis, system design, development, departmental training, to live rollout.Completed end-to-end development of the Yeeba Grocery System, streamlining grocery operations.

Doha, Qatar

- Responsible of developing mobile application - single handed built an enterprise mobile application for several governmental entity using latest mobile technology stacks - UI / UX developments