Frédéric Baumann

Frédéric Baumann Email and Phone Number

Director of Business Development | Western Europe, Middle East, Africa at Gurobi Optimization @ Gurobi Optimization
beaverton, oregon, united states
Frédéric Baumann's Location
St.-Maur-des-Fossés, Île-de-France, France, France
Frédéric Baumann's Contact Details

Frédéric Baumann work email

Frédéric Baumann personal email

n/a
About Frédéric Baumann

Key achievements:- Customer Experience: got the 1st rank in customer satisfaction according to Forrester (Neolane)- Marketing: grown a non-existing business (financial services) to the biggest sales sector WW (ILOG)- Processes: Biggest growth region, as Director of Operations (Teradata)As an engineer having transitioned to sales and management for several years, I am still passionated by technology and use my spare time to design, develop and sell new products:- http://fbmn-software.com - video editing software- http://heliogyre.com - decorative connected object- http://folojob.com - mobile app and web app to help people monitor their job search- http://meubletraditionnel.fr - traditional woodworking powered by CAD

Frédéric Baumann's Current Company Details
Gurobi Optimization

Gurobi Optimization

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Director of Business Development | Western Europe, Middle East, Africa at Gurobi Optimization
beaverton, oregon, united states
Website:
gurobi.com
Employees:
57
Frédéric Baumann Work Experience Details
  • Gurobi Optimization
    Director Of Business Development | Western Europe, Middle East, Africa
    Gurobi Optimization Jul 2018 - Present
    Paris Area, France
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  • Ivalua
    Vp Of Information System & Organisation - Director Of Customer Success Emea
    Ivalua Apr 2017 - May 2018
    Paris Area, France
    VP Organisation and Information Systems:* Internal processes set-up to ensure smooth and strong company growth (+40%)* Management of internal IT tools: CRM, PS, HR, Invoicing, SaaS continuous deployment:Arbitration, design, development and deployment of enhancement requests & bug fixes* High-speed recruitment process (100 employees hired in 7 months) Director of Customer Success, EMEA:* Building a team of 6 CSMs to ensure customer satisfaction and product adoption* Monitoring the customer base: renewals, upsells, references for prospects & analysts Product : SaaS platform for e-procurement and spend management
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  • Teradata
    Director Of Operations, Sales & Marketing, Western Europe
    Teradata Jan 2015 - Mar 2017
    Paris Area, France
    * In charge of sales, customer satisfaction, professional services, alliances, marketing and finance – 50-employee team* Deployed a sales strategy based on new product offers and partnerships* Launched a local marketing plan* Conducted a change management project with a new CRM platform (MS Dynamics)for a better funnel execution from leads to sales* Achieved an 18% growth on revenue – best international performance* Weekly report on the Western Europe performance (revenue, growth, churn, ...)* Recruited new employees and directors, developed team-building activities* Involved in the company acquisition process by Marlin Equities Partners
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  • Teradata
    Client Services Director, France
    Teradata Mar 2014 - Dec 2014
    Paris Area, France
    * In charge of the sales quota on existing customers (15M$ / 250 customers)* Managed customer satisfaction and churn optimization - team of 8 account managers* Deployed internal processes (PS engagements follow-up, forecasts update, contractsvalidation, billing, cash collection, email deliverability)
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  • Neolane - Adobe
    Director Of Customer Care & Customer Marketing
    Neolane - Adobe Jun 2008 - Feb 2014
    Paris Area, France
    Managed a team of 3 employees to accomplish 3 customer-centric missions :1) Customer Satisfaction* Neolane ranked 1st for customer satisfaction by the Forrester analyst* Resolved customer conflicts (re-establishing customer satisfaction at an optimal cost) * Clients agreement for public testimonials: Gartner/Forrester, prospects, conferences * Upsell & cross-sell to the customer base* Regular customer meetings and phone follow-up* Execution of non sales-oriented tasks to let the sales reps actually focus on sales2) Communication* Create and animate a Users Group* Customer newsletter* Webinars to help customers develop their usage of the products and drive upsells * Flash email communications in case of major events impacting customers3) Knowledge* Creation and follow-up of a customer usage databaseInterlocutors : marketing directors and IT directors of French major companies (incl. CAC 40) Product : platform for marketing campaign management
  • Oslo Software
    Presales And Professional Services Director, Europe
    Oslo Software Apr 2007 - May 2008
    Paris Area, France
    * Qualify sales opportunities (e.g. Areva, Danone, ST Microelectronics)* Sales development for North of France (company HQ based in South of France)* Product marketing: steering committees with R&D to drive product enhancements wrt. market expectationsProduct : dynamic planning for human and material resources
  • Ilog
    Technical Account Manager Senior
    Ilog Jul 2005 - Mar 2007
    Paris Area, France
    * Demonstrate products to prospects (customer meetings, conferences)* Write technical proposals, develop proofs-of-concept
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  • Ilog
    Professional Services Manager Europe
    Ilog Sep 2002 - Jun 2005
    Paris Area, France
    * Develop the sales of professional services* Manage a 16-consultant European team; personally manage strategic projects
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  • Ilog
    Industry Marketing, Financial Services Ww
    Ilog Sep 1999 - Aug 2002
    Paris Area, France
    * Detect leads and present ILOG products to the FS market, new to ILOG sales reps* Market segmentation of the most relevant ILOG ‘killer apps’* Develop a sales-kit devoted to the Financial Services market (slides, vertical demos)* Organize business presentations and conferences* Gather customer requirements to drive product enhancements
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  • Ilog
    Consultant
    Ilog Jul 1998 - Aug 1999
    Paris Area, France
    Design, develop and manage projects ranging from 1 to 100 men.days. Products: C++ and Java software libraries for business rules, data optimization (operational research), and data visualization.
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  • Trialog
    R&D Manager
    Trialog Sep 1995 - Jun 1998
    Paris Area, France
    * Manage a team of 7 engineers in charge of the products development, hotline & training. Products are embedded communication libraries for home automation devices* Patented algorithms for the dynamic allocation of GSM radio channels* Research on the use of Java in real-time embedded systems
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  • Axlog
    Consultant
    Axlog Jul 1994 - Aug 1995
    Paris Area, France
    Design and development of embedded systems (SCSI & Ethernet drivers, TCP/IP stacks)
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Frédéric Baumann Skills

Pre Sales Professional Services Enterprise Software Saas Software Development Crm Business Intelligence Software Project Management E Commerce Marketing Automation Cloud Computing Lead Generation Solution Selling Multi Channel Marketing Strategy B2b Customer Satisfaction Product Management Strategic Partnerships Team Management Customer Insight Integration Agile Methodologies Analytics Demand Generation Mobile Devices Software Industry Mobile Marketing Java Solution Architecture Go To Market Strategy Product Marketing Manage Client Relationships Enterprise Architecture Xml Business Analysis Sql Web Analytics B2b Marketing Salesforce.com Sales Enablement Marketing Management Presales Sony Vegas Cnc Machine Sony Certified Vegas Editor Iot Connected Devices Innovation Electronics

Frédéric Baumann Education Details

Frequently Asked Questions about Frédéric Baumann

What company does Frédéric Baumann work for?

Frédéric Baumann works for Gurobi Optimization

What is Frédéric Baumann's role at the current company?

Frédéric Baumann's current role is Director of Business Development | Western Europe, Middle East, Africa at Gurobi Optimization.

What is Frédéric Baumann's email address?

Frédéric Baumann's email address is ba****@****obi.com

What is Frédéric Baumann's direct phone number?

Frédéric Baumann's direct phone number is +165093*****

What schools did Frédéric Baumann attend?

Frédéric Baumann attended Ecole Centrale Paris, University Of Paris I: Panthéon-Sorbonne, Lycée Henri Iv, Sigis.

What are some of Frédéric Baumann's interests?

Frédéric Baumann has interest in New Technology, Video Editing, Software Development, Photography, Metal Machining, Woodworking.

What skills is Frédéric Baumann known for?

Frédéric Baumann has skills like Pre Sales, Professional Services, Enterprise Software, Saas, Software Development, Crm, Business Intelligence, Software Project Management, E Commerce, Marketing Automation, Cloud Computing, Lead Generation.

Who are Frédéric Baumann's colleagues?

Frédéric Baumann's colleagues are Robert Luce, Matthias Miltenberger, Christopher Smith, Riley Clement, Nick Roman, Eli Towle, Maliheh Aramon.

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