Flavia Bittencourt Cunha Email & Phone Number

North Holland, Netherlands

Leiden, South Holland, Netherlands

ChannelEngine is an international scale-up Platform that provides e-commerce SaaS solution to help brands increase their revenue and online presence globally. • Managed global projects supporting the Enterprise Customer onboarding journey. This includes project planning, reporting, owning meetings and communication, following up on tasks, identifying risks, and keeping resources and efforts of software implementation projects focused on the priorities, timeline, and budget.• Collaborated with cross-functional teams to define project scope, objectives, and deliverables.• Coordinated improvements in the software through new features, understanding client's demands and tracking them with internal stakeholders (Product & Tech area).As the first Enterprise Project Manager at the company, collaborated and implemented the templates and structure for the Project Management Program.

São Paulo, Brazil

MCE is an innovative 24/7 business that offers a shared and collaborative workspace for students, providing them the proper environment to work on their goals.https://meucantinhodeestudos.com.br/

Brasil

São Paulo, Brasil

Innovation Platform that connects startups, corporations, and investors. • Led the Sales and Operation Planning (SOP) projects, implementing and optimizing Processes, Management models, Technology tools, and Team.• Utilized data skills to analyze project metrics and support data-informed decision-making.• Promoted product improvements in response to client needs acting alongside Product and Tech areas.• Oversaw SDR recruitment - expanding sales team from 2 to 20. Managed and mentored the team to achieve the company’s goals.• Established effective an governance routine for transparent communication with different squads and leadership teams.• Leadership in projects with high-profile clients.

São Paulo E Região, Brasil

• Led CRM and BI implementation projects, enhancing data-driven decision-making.• Developed data infrastructure to support strategic decisions.

São Paulo E Região, Brasil

Acting directly in business management, in charge of implementing and leading different projects regarding retention and expansion of client's portfolio and stakeholders.• Designed and implemented Processes, Management models, and Team.• Strategic planning developer and area budget holder.• Fostered strong institutional relationships with external stakeholders.• Work alongside different departments to efficiently answer client needs.• Managed and mentored team to achieve company’s goals - expanding the team from 2 to 10.

Brazil

Responsible for key account clients, events, and activities related to retail and Shopping Centers Brazilian industry.

AMCHAM represents 33% of Brazilian GDP, members spanning 16 financial hubs.• Fostered direct relationships with executives and executed successful negotiations.• Managed key accounts for enterprise companies, achieving top rankings in national sales campaigns.

Client management to develop, grow, and maintain portfolios (Telecom, Energy, Insurance, and Construbusiness).• Fidelize clients through their engagement in events, products, and services offered in their membership.• Daily communication and service updates to clients.

Junior Enterprise Trevisan is a non-profit organisation formed and managed exclusively by the university students. Junior Enterprises operate at the local level and mainly in the business fields, providing services for businesses and institutions.

Master'S Degree, Business Administration (Shopping Center And Retail Management Program)

Bachelor'S Degree, International Business

Activities and Societies: Diretório Acadêmico Trevisan; Participação como voluntária no 3º setor – Fundação ORSA.