Continuing my research about emotions in conflict, with a focus on the quality of mediation, under the supervision of Philipp Kanske and Olga Klimecki.

Passionate about Learning and Learning Design

The focus of my research was to study the influence of emotions in negotiation and mediation and more precisely the possible influence of affective and social signals in mediation, including online mediation. This work was part of the growing field of affective-computing and is a sub-project in the larger research project about emotions and peacebuilding managed by Dr Olga Klimecki at the Swiss Center for Affective Sciences, who supervises the research jointly with Prof. Thierry Pun.

Served on the school board representing the society members of the International School of Kuala Lumpur and was Chair of the Strategic Planning Committee.

Founded in 2010, Cultural Impact helps organizations in the South-East Asia region to develop a culture based on Intercultural Effectiveness, Collaborative Leadership and Mindfulness in order to maximize corporate performance and talent retention.

I am in charge of the growth of the revenue of the company, whose mission is to help individuals, teams and organizations to maximize their potential by understanding the human brain at the emotional, social and cognitive levels. We offer education programs in the fields of negotiation, dispute resolution, decision-making, diversity management and leadership. We deliver our programs face to face or online. Key achievements: • Trained more than 300 people in all continents in the first 12 months of activity;• Created on Salesforce.com and qualified through emailing campaigns a database of more than 25000 contacts worldwide;• Positioned the brand as the market reference in the legal, negotiation and alternative dispute resolution segments;• Created a network of international consultants;• Created successful programs for many education organizations such as Northwestern University, Kellogg School of Management, Rady School of Management (USA), LEADR (Australia), CEDR (UK), CUNY (USA) and French Bar Association;• Personally facilitated 9 editions of a live online professional development program made of 14 webinars and online coaching – see testimonials on our website: www.neuroawareness.com/references.• Facilitated dozens of workshops about intercultural negotiation, cross-generational management and advanced negotiation• Designed and developed e-learning programs using Articulate and Litmos.

"Managing across generations" workshop

I defined the offer of services (leadership development, conflict management workshops and commercial mediation) and developed partnerships with US providers.Key achievements:• Pioneered the private mediation market in Portugal;• Localized to Portuguese and successfully launched on the market the Conflict Dynamics Profile self-assessment;• Trained 50 lawyers on ADR;• Trained 100 individuals about conflict prevention and management

I wrote 4 novels, had a son with my wife, crossed the Atlantic on my boat and sailed in many places and seas, lived for a few months in Sydney, Australia and trained in leadership development, facilitation, negotiation, mediation and conflict management.

I led the development of the digital marketing business unit of this web agency (SEO, online advertising, etc.) as well as the Internet strategy consulting activity. I left the company in 2002 to live with my partner in her hometown (Lisbon, Portugal).Key achievements:• Drafted and presented the business plan to VC’s and raised €3M from VCs (ABN-AMRO and La Compagnie Financière Edmond de Rothschild);• Successfully defined and implemented the internet branding and digital lead generation strategy of several start-ups (e.g. online bookstore Alibabook.com, purchased by FNAC) and large accounts (Accor, Saint-Gobain, etc.)• Recruited more than 40 employees in a few months.

I defined the strategy and managed the activity of Microsoft’s Internet portal during its early life and led a diverse team of 10 executive producers, program managers, product marketing managers, ad sales executives and graphics designers. I was a member of the board of Microsoft France and was reporting directly to MSN’s HQ in Redmond.Key achievements:• Released 3 versions of the service in 3 years: first a proprietary version, then a “Hollywood” version (made of “online shows”), then a fully web version (web directory with search engine);• Successfully managed negotiations with media groups (Lagardere, TF1, etc.) for using their contents and with France Telecom for using their Internet access network.

I successfully orchestrated the launch of several versions of Microsoft Office and Windows and I managed a team of around 10 product marketing managers and program managers.

I launched in France the activity of the Division, in charge of the sales of computer peripherals (monitors, printers and CD-ROMs). I developed our sales channels and recruited new distributors.

I was in charge of the Self-Service-Banking range of products.