Frances Buxton Email & Phone Number

Bushnell, Florida, United States

Wildwood, Florida

100 E Huey St

Duties commensurate with a telecommunicatorSupervises the day-to-day operation of the Dispatch Center, provides supervision and evaluation of 5 communications officers who work a 24 hour Dispatch CenterMake sound decisions using all available informationResponsible for testing potential new hires and communicating test results to appropriate personnelDevelops and maintains cooperative working relationships with co-workers, other Public Safety agencies and the publicResponsible for keeping the State of Florida Department of Health certificate current for the dispatch centerResponsible for keeping the training manual for the Communications center up to date to conform to State of Florida Department of Health requirements

Sumter County Florida

Duties commensurate with a telecommunicatorMaintained a control center plan, which in turn, maintained response compliance within contractual obligations, and submitted reports on the company’s ability to meet said contractual obligationsCompleted forms, reports, evaluations, studies, etc. related to response time compliance including maintaining run, demand analysis, and utilization reportsReviewed departmental complaints and grievances from personnel, patients, visitors, etc., and made written reports to upper management of action to be taken for correction

Express knowledge of a 24-hour emergency communication center including familiarity with public safety functions and concerns and of the public safety communication’s environment, demands, requirements and related laws, regulations and systems. Supervision - Knowledge of leadership techniques, principles and procedures to assign work, schedule, supervise, train, and evaluate the work of assigned staff. Ensured officer safety issues were handled and citizen safety issues wereGeography— Knowledge of jurisdictional boundariesEnter, modify and remove warrants, injunctions, stolen items and missing people into FCIC/NCIC. Monitor and respond to a variety of technical systems and alarms. Upkeep schedule and assign telecommunicators for duties. Review previously entered calls for service in CAD for QA. Work with road patrol supervisors to ensure special operations are handled with the appropriate amount of dispatch personnel.

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