Fc Jan Email & Phone Number

Taipei City, Taiwan

Customization and engineering solution project management.Built to Survive™Getac rugged notebook computers feature four main casings specifically engineered to protect the computer against drops, shocks, spills, vibration and more. Computers sealed design protects against dust and moisture, and the products certify to MIL-STD 810G, IP65 and MIL-STD 461F standards. http://us.getac.com/index.html

Taoyuan County, Taiwan

1.> Set up sales strategic analysis/planning and opportunity forecasts; risk analysis on entering new market and new opportunity assessment; 2.> Build up and manage two sales teams in China and Taiwan to promote the newly developed product—CO2 refrigerant heat pumps.3.> Manage sales accounts and channels in China market; negotiation of business contracts and agreements.4.> Maintain strong relationships with customers and system integrators, set up service planning and maintenance guidelines.5.> Design qualitative customer product solutions and testing; design on-going and after service warranty plans and problem-solving guidelines. And, after sales risk/crisis management.6.> Branding and marketing management: Media relationship-building; customer satisfaction evaluation; implement tradeshows and marketing campaign (e.g. product profiles/brochure designs and advertisements, new product launching conferences). Develop market alliance and industrial partners to for effective platform of branding.

Taichung City, Taiwan

Sales, Marketing, & Quality Management:  Sales Management: Sales opportunity management, market analysis, and major sales accounts/local sales representative/channel business development in US.  Marketing management: Tradeshows, product profiles/brochure, sales lead management, and product management. Adjunct of Management of Quality/Reliability: Quality and product reliability assurance.  Team-building and recruitment: Personnel training and education.Key Achievements:1.> Successfully built partnership and landed contracts with major global corporations. 2.> Achieved customer satisfaction and maintain quality long term customer relationships with major accounts. 3.> Built up standardized sales/opportunity review, material forecast mechanism, on-time delivers.4.> Built up the standard reliability test methods for motors and PCB boards.

Hsin-Chu/Taipei, Taiwan

Managing Account Sales, Forecasts & Supports for US market: 1.> Manage sales opportunities, and coordinate sales/technical/service supports from HQ to US sales. 2.> Manage US/Taiwan government and military sales projects. 3.> Integrate cross-departmental resources including Production, Order Fulfillment, Quality Assurance, Customer Service, R&D, Testing, and customization management.Key Area of Sales Achievements: US Army/Air Force/Navy, and Non-US Military Sales  Taiwan Military Sales

Taipei County, Taiwan

1.> Customer service for main customers—Dell, HP, Inventac, Wistron, etc: Provide statistical quality reports for incoming, in-process, and final products to prime customers. 2.> RoHS (Restrict of Hazardous Substance): Coordinate RoHS team members to gather material analysis reports from suppliers which all supplied materials must meet RoHS compliance requirements.3.> Quality system audit: Leading team members to provide reports for customers’ audits on factory’s production and quality systems.

Taipei County, Taiwan

1.> Customer service in warranty period for CEPP (Central Engrave Printing Plant) in Taiwan. 2.> Customer service: Maintaining the relationship between GDAI, CEPP, and local sales representitive.

Columbus, Oh

1.> Web server (Windows Server) installation/maintenance, web design, local area network installation/troubleshooting. 2.> Field customer service support. Service/maintenance contracts after warranty period.

Greater Pittsburgh Area

Investigate the root cause for waviness after cold rolling. Investigation of waviness of sheet metal after cold-rolling forming process, the research is to use mechanics to make explanations of waviness of sheet metal after cold-rolling process by using FEA, Finite Element Analysis, computer simulation software (Dyna-3D/Ansys).

Reynoldsburg, Oh

Field customer service support. 1.> Troubleshoot computer hardware/software 2.> Network installation3.> Trainings.