AeroLeads people directory · profile
Felipe Castillo Email & Phone Number
Voice Network Engineer
at
Saia Inc.
1 work email found
@saia.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 86%
Current company
Role
Voice Network Engineer
Location
Atlanta Metropolitan Area, United States
Company size
Who is Felipe Castillo? Overview
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Quick answer
Felipe Castillo is listed as Voice Network Engineer at Saia Inc., a with 4316 employees, based in Atlanta Metropolitan Area, United States. AeroLeads shows a work email signal at saia.com and a matched LinkedIn profile for Felipe Castillo.
Felipe Castillo previously worked as Unified Communication Administrator at Saia Inc. and Logistic intern at Nolan Transportation Group (Ntg). Felipe Castillo holds Bachelor Of Business Administration - Bba, Management Information Systems from Kennesaw State University.
Company email context
Email format at Saia Inc.
This section adds company-level context without repeating Felipe Castillo's masked contact details.
{first_initial}{last}@saia.com
89% confidence
AeroLeads found 1 current-domain work email signal for Felipe Castillo. Compare company email patterns before reaching out.
Profile bio
About Felipe Castillo
Skilled in CUCM, CUC, CER, UCCE, WebEx, Teams, Redsky, Calabrio, Analog/IP Paging, Cisco Routers/Switches, Management and Server.-Provide enterprise-level support for CUCM, Unity, Jabber, CUBEs, CER, and UCCE-Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues.-Troubleshooting of IP phones, Jabber, and call audio.-Handling of Service Request - MACD of Jabber profiles, IP Phones, Paging, and UCCE agents/supervisor-Engaging vendors for complex issues and coordinating with them through resolution-Preparing reports for the business when needed.
Current workplace
Felipe Castillo's current company
Company context helps verify the profile and gives searchers a useful next step.
Saia Inc.
5 roles
Felipe Castillo work experience
A career timeline built from the work history available for this profile.
Voice Network Engineer
Voice Network Engineer
-Provide enterprise-level support for UCCE, CUCM, Unity, Jabber, CER, CUBEs, WebEx and Teams.-Implement and mediate Avaya to Cisco phone platforms project.-Manage internal and vendor relations to support an E911 and Analog Paging project for 200+ branch sites.-Responsible for change management during approved and emergency maintenance windows.-Escalation point for troubleshooting and remediating UC issues in support of business operations.-Manage, plan, implement, and troubleshoot Unified Contact Center Enterprise for 2000 agent configuration.-Oversees all IP telephony and related technologies' implementation, administration, and analysis.-Mentor and provide technical guidance to the UC team and training for service desk and administrator personnel.-Design and document procedures for business continuity and recovery alternatives in the event of failure or data compromise
Unified Communication Administrator
-Responsible for administrating the UC platform, ensuring the best experience with internal users.-Administrate the UCCE platform for 2,000 users segmented in different departments.-Ensure that all CCE agents are provisioned in the correct team, Calabrio One and Cisco ECE.-Responsible for supporting the Analog and IP paging system to 200 terminals around the country.-Perform MACD operations tasks for new and existing users/extensions/Cisco Phones & Jabber/Voicemails/WebEx.-Implement System Call Handlers for small Auto-Attendants.-Implementing basic UCCE Scripting/Precision Queues and Call Routing.-Provide full configuration and support (Location, Region, Device Pools, and Class of Control) on the CUCM for new and existing terminals.-Assist the Senior UC Engineer on projects such as E911, and CUCM/UCCE Upgrades.-Perform configuration on the CUBEs to block undesired numbers.-Responsible for performing L2 troubleshooting on incidents, collecting relevant information from traces, and issue replication.
Jul 2021 - Apr 2022
Logistic Intern
-Tracked shipments and updated customers on shipments in process. -Answered phones and assisted customers and carriers. -Developed and maintained carrier relationships. -Collaborated with the senior team to best resolve any issue. -Through the company system called Freight Hawk, I was able to assist and provide carriers and drivers with important information and documents to resolve any issue. This information were:-Pickup number, Rate confirmation, Appointment time, Proof of delivery, Location of the facility, and more.
Sep 2020 - Jul 2021
Team & coworkers
Colleagues at Saia Inc.
Other employees you can reach at saia.com. View company contacts for 4316 employees →
DJ
Dear John
Colleague at Saia Inc.Greater Chicago Area, United States
View →
DS
Drew Sedar
Colleague at Saia Inc.Waukegan, Illinois, United States
View →
FT
Fernando Tavares
Colleague at Saia Inc.Santo Antônio De Leverger, Mato Grosso, Brazil
View →
RP
Raymond Passieu
Colleague at Saia Inc.Houston, Pennsylvania, United States
View →
TB
Tera Benkert
Colleague at Saia Inc.Sacramento, California, United States
View →
JS
Jake Sandrik
Colleague at Saia Inc.Glendale, Arizona, United States
View →
JA
Jeremy Askren
Colleague at Saia Inc.Omaha, Nebraska, United States
View →
KH
Kristin Hollander
Colleague at Saia Inc.Des Moines Metropolitan Area, United States
View →
BL
Benjamin Laws
Colleague at Saia Inc.West Columbia, South Carolina, United States
View →
KR
Keith Ross
Colleague at Saia Inc.Dallas, Texas, United States
View →
Dear John
Colleague at Saia Inc.Greater Chicago Area, United States
View →
DS
Drew Sedar
Colleague at Saia Inc.Waukegan, Illinois, United States
View →
FT
Fernando Tavares
Colleague at Saia Inc.Santo Antônio De Leverger, Mato Grosso, Brazil
View →
RP
Raymond Passieu
Colleague at Saia Inc.Houston, Pennsylvania, United States
View →
TB
Tera Benkert
Colleague at Saia Inc.Sacramento, California, United States
View →
JS
Jake Sandrik
Colleague at Saia Inc.Glendale, Arizona, United States
View →
JA
Jeremy Askren
Colleague at Saia Inc.Omaha, Nebraska, United States
View →
KH
Kristin Hollander
Colleague at Saia Inc.Des Moines Metropolitan Area, United States
View →
BL
Benjamin Laws
Colleague at Saia Inc.West Columbia, South Carolina, United States
View →
KR
Keith Ross
Colleague at Saia Inc.Dallas, Texas, United States
View →
2 education records
Felipe Castillo education
Bachelor Of Business Administration - Bba, Management Information Systems
Kennesaw State University
Associate'S Degree, Management Information Systems, General
University Of North Georgia
FAQ
Frequently asked questions about Felipe Castillo
Quick answers generated from the profile data available on this page.
What company does Felipe Castillo work for?
Felipe Castillo works for Saia Inc..
What is Felipe Castillo's role at Saia Inc.?
Felipe Castillo is listed as Voice Network Engineer at Saia Inc..
What is Felipe Castillo's email address?
AeroLeads has found 1 work email signal at @saia.com for Felipe Castillo at Saia Inc..
Where is Felipe Castillo based?
Felipe Castillo is based in Atlanta Metropolitan Area, United States while working with Saia Inc..
What companies has Felipe Castillo worked for?
Felipe Castillo has worked for Saia Inc. and Nolan Transportation Group (Ntg).
Who are Felipe Castillo's colleagues at Saia Inc.?
Felipe Castillo's colleagues at Saia Inc. include Dear John, Drew Sedar, Fernando Tavares, Raymond Passieu, and Tera Benkert.
How can I contact Felipe Castillo?
You can use AeroLeads to view verified contact signals for Felipe Castillo at Saia Inc., including work email, phone, and LinkedIn data when available.
What schools did Felipe Castillo attend?
Felipe Castillo holds Bachelor Of Business Administration - Bba, Management Information Systems from Kennesaw State University.
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