As the SVP, Enterprise Architect at Citizens Bank, I lead a team of senior architects to deliver IT strategy and workplace experience with a focus on fit for purpose and fit for use. With over 10 years of experience in enterprise architecture, I have successfully driven technology transformation in IT infrastructure, security, support, and applications, especially in regulated industries such as banking and healthcare.I collaborate with business units, internal IT organizations, and senior management to identify strategic initiatives, determine technology needs, develop and publish platform technology roadmaps, create architectural blueprints and standards, and champion new technology directions. I also cultivate effective relationships across all levels of the organization, as well as with upstream and downstream partners and service providers. I am passionate about leveraging emerging technologies, such as cloud, mobility, artificial intelligence, and video conferencing, to optimize business processes, enhance customer experience, and improve operational efficiency. I hold an MBA from Curry College, post-graduate certificates in Artificial Intelligence and Management for Engineers from Northeastern University, and certifications in ITIL V3 and Agile Project Leadership.
Listed skills include Security, Project Management, Business Analysis, Vendor Management, and 21 others.
