Fıratcan Kervan Email & Phone Number

Tarsus, İçel, Türkiye

- Developed, implemented, and maintained comprehensive quality control processes and systems to ensure product excellence.- Monitored operational performance to identify and address quality issues, enhancing efficiency and reducing errors.- Ensured compliance with all applicable regulations and standards, maintaining Gardenkoala’s reputation as a trusted supplier.- Maintained constant communication with IKEA managers in Türkiye and Dortmund, ensuring alignment on quality standards and project goals.- Collaborated with IKEA managers to achieve and exceed customer expectations regarding quality and delivery.- Investigated and resolved customer and IKEA complaints, providing detailed feedback and implementing preventive measures.- Involving management of a workforce of 400 employees, fostering a culture of quality and accountability.- Conducted staff training sessions on quality control procedures, enhancing team capabilities and consistency.- Provided guidance and support to cross-functional departments, ensuring seamless integration of quality processes.- Oversaw the preparation and distribution of plant orders for IKEA stores across Eastern Europe, Türkiye, and the Middle East.- Planned logistics and coordinated live plant stock sharing across regions to optimize supply chain efficiency.- Conducted rigorous quality control checks prior to dispatch, ensuring flawless delivery.- Documented and analyzed quality data and performance metrics to drive data-informed decision-making.- Maintained up-to-date records in IKEA’s systems and ensured accuracy of plant test reports.

İncirlik

- Serve as the primary point of contact between patients and Downtown Medical networkfacilities, ensuring seamless communication and coordination.- Coordinate patient appointments at Downtown network facilities, managing scheduling andensuring patient satisfaction.- Oversee inventory and procurement of durable medical equipment (DME), maintainingdetailed records and optimizing supply levels.- Update daily patient tracking logs with meticulous attention to detail, ensuring 100% accuracyin appointment records.- Collaborate with downtown lab to facilitate testing and diagnostic services forpatients.- Assist with medical records inventory management and organization, ensuring compliancewith regulatory standards.- Coordinate transportation logistics for patient appointments with 39th LRS, ensuring timelyand efficient service delivery.- Managing 100 patients or more per month alone, breaking a record and being deemed worthyof an award.

İstanbul, Türkiye

- Verified and controlled EDI files related to container movements, ensuring accuracy andcompliance with operational protocols.- Managed container volume updates and assignments, optimizing resource utilization andminimizing operational disruptions.- Coordinated the transfer of empty containers and addressed demand fluctuations to maintainefficient inventory levels.- Prepared detailed reports and proposed solutions for container management, identifying areasfor process improvement and cost savings.

Hamburg Area, Germany

- Coordinated insertion of vessels in collaboration with the finance department, ensuringaccurate administration of vessel codes.- Updated vessel details promptly in case of changes such as flag or vessel provider,maintaining up-to-date records.- Inserted proforma schedules, including berthing windows, cutoffs, and availabilities, incoordination with Hamburg Süd regions worldwide.- Ensured timely updates of proforma schedules, including berth times, rotations, and terminalchanges, to reflect operational requirements.- Assigned long-term schedules by adding vessels with voyage numbers to the proforma rosters,aligning with internal and external scheduling needs.- Managed phase-in and phase-out of vessels, including administering and inserting phase-outrotations for smooth transition.- Handled changes of rotations in operative schedules, maintaining operational efficiencydespite schedule adjustments.- Added ad-hoc vessels or voyages not part of structural services in case of contingencies,ensuring flexibility in response to unexpected events.- Conducted daily updates of Excel position lists per service, meticulously maintaining anddistributing them via the intranet to internal and external stakeholders.- Conducted regular system cleaning post-sanity checks, ensuring data accuracy and integrity.- Provided the management team with forecast versus actual analysis, offering insights intooperational performance and identifying areas for improvement.

Mersin, Turkey

- Assisted with budgeting, forecasting, and financial reporting, providing critical support to thefinance department.- Prepared comprehensive reports and conducted ad-hoc analysis to support strategic decision-making.- Managed container maintenance and repair processes, ensuring compliance with qualitystandards and safety regulations.- Liaised with depots and logistics partners to optimize container utilization and streamlineoperational workflows.

Bachelor'S Degree, International Trade And Logistics

Interior Architecture And Environmental Design

Activities and Societies: Bilkent Judges American Football Team ( DT ) 2013-2014